Explore Azure support plans
Trial, testing, and development
If you're using Azure in a nonproduction environment or just trying it out, choose the Developer plan to get an initial response to your Azure technical support requests within one business day.
When you’re running a production workload on Azure, get Azure technical support initial response times between one hour and one business day, based on case severity, with the Standard plan.
If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative management pool, choose Professional Direct (ProDirect) support.
Comprehensive Microsoft technology support
If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support.
Engage with support
Create an Azure support requestAll Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan.
Tweet us @AzureSupportLearn about popular topics and get answers and support from Azure experts on Twitter.
Connect with community supportAsk questions, get answers, and connect with Microsoft engineers and Azure community experts.
Get helpful tools to manage your resources
Track the status of your Azure services and optimize your resources using real-time dashboards, custom recommendations, and alerts.
Access self-service resources
Get answers to frequently asked questions about how Azure support plans work.
Use Azure cost management and billing features to monitor, control, and optimize your Azure investment.
Troubleshoot issues that you may experience when you sign up for a new account in the Azure portal.
Explore topics in depth through guided paths, or use individual modules to accomplish a specific task.
Watch short demos to learn how to use different features in the Azure portal.
Explore getting-started guides, SDKs, tools, code samples, and documentation.