Create bots and connect them across channels
Develop enterprise-grade conversational AI experiences while maintaining control of your data. Build multi-lingual and multi-modal bots for any scenario – from sales to customer support and employee productivity.
Explore pricing options
Apply filters to customize pricing options to your needs.
Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft and the currency exchange rate. Prices are calculated based on US dollars and converted using Thomson Reuters benchmark rates refreshed on the first day of each calendar month. Sign in to the Azure pricing calculator to see pricing based on your current program/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. See frequently asked questions about Azure pricing.
US government entities are eligible to purchase Azure Government services from a licensing solution provider with no upfront financial commitment, or directly through a pay-as-you-go online subscription.
Important—The price in R$ is merely a reference; this is an international transaction and the final price is subject to exchange rates and the inclusion of IOF taxes. An eNF will not be issued.
Azure Germany is available to customers and partners who have already purchased this, doing business in the European Union (EU), the European Free Trade Association (EFTA), and in the United Kingdom (UK). It provides data residency in Germany with additional levels of control and data protection. You can also sign up for a free Azure trial.
US government entities are eligible to purchase Azure Government services from a licensing solution provider with no upfront financial commitment, or directly through a pay-as-you-go online subscription.
Important—The price in R$ is merely a reference; this is an international transaction and the final price is subject to exchange rates and the inclusion of IOF taxes. An eNF will not be issued.
Azure Germany is available to customers and partners who have already purchased this, doing business in the European Union (EU), the European Free Trade Association (EFTA), and in the United Kingdom (UK). It provides data residency in Germany with additional levels of control and data protection. You can also sign up for a free Azure trial.
| Free | S1 | |
|---|---|---|
| Standard channels | Unlimited messages N/A | Unlimited messages |
| Premium channels | 10,000 messages/month N/A | $- per 1,000 messages |
Apart from the above pricing, you also pay for resources consumed as described below.
For the Bot creation plans, your bot will be powered by Azure App Services and follows the App Services pricing model.
- For an AzureBot, an Azure Web App will be provisioned to host your bot.
- For a Bot Channels Registration, no App service will be provisioned.
| Azure Bot Service (App Service run as standard Azure Web App) | More information | Pricing |
As a part of creating your bot, Azure Bot Service will optionally provision an instance of Application Insights using the Basic tier and will appear in your Azure subscription. Azure Bot Service will then be configured to send diagnostic events and other telemetry for your bot and is used to power the analytics page. Learn more about Bot Service analytics.
| Application Insights | More information | Pricing |
During bot creation, you will choose an Azure Bot Service template most appropriate for your scenario. Depending on which template you use for your Bot, Azure Bot Service may need to provision an instance of the Cognitive Service Language Understanding Intelligent Service (LUIS) or QnA Maker. Both are created using free or trial tiers and will appear in your Azure subscription.
| Language Understanding (LUIS) | More information | Pricing |
| QnA Maker | More information | Trial |
| Speech | More information | Pricing |
Azure pricing and purchasing options
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Azure Bot Services details
Learn more about Azure Bot Services features and capabilities.
Pricing calculator
Estimate your expected monthly costs for using any combination of Azure products.
SLA
Review the Service Level Agreement for this product.
Documentation
Review technical tutorials, videos, and more Azure Bot Services resources.
Frequently asked questions
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Bots communicate with the Bot Service channels by sending Activity objects to the channel endpoint via HTTP POST, and by Activity objects being sent to the Bot’s endpoint via HTTP POST. Each of these Activity POSTs is a message.
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The Bot Service provides protocols and API’s through which you can connect your Bot to the services where your customers are. A channel represents the service you wish to reach your users on, such as Skype, Microsoft Teams or Facebook.
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Standard channels include Microsoft first-party services (such as Skype, Cortana and Microsoft Teams) and services with publicly available Bot API’s (such as Facebook and Slack). Please refer to the Bot Service documentation for the complete list.
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The premium channels allow your bot to reliably communicate with users within your own application or on your website. These channels allow you to customize the client experience for your users by customizing the open source DirectLine and Web Chat clients. Please refer to the Bot Service documentation for details.
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