Skip to main content

Azure AI Bot Service pricing

Create bots and connect them across channels

Develop enterprise-grade conversational AI experiences while maintaining control of your data. Build multi-lingual and multi-modal bots for any scenario – from sales to customer support and employee productivity.

Explore pricing options

Apply filters to customize pricing options to your needs.

Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft, date of purchase, and the currency exchange rate. Prices are calculated based on US dollars and converted using London closing spot rates that are captured in the two business days prior to the last business day of the previous month end. If the two business days prior to the end of the month fall on a bank holiday in major markets, the rate setting day is generally the day immediately preceding the two business days. This rate applies to all transactions during the upcoming month. Sign in to the Azure pricing calculator to see pricing based on your current program/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. See frequently asked questions about Azure pricing.

Free S1
Standard channels Unlimited messages
Premium channels $- per 1,000 messages

Apart from the above pricing, you also pay for resources consumed as described below.

For the Bot creation plans, your bot will be powered by Azure App Services and follows the App Services pricing model.

  • For an AzureBot, an Azure Web App will be provisioned to host your bot.
  • For a Bot Channels Registration, no App service will be provisioned.
Azure Bot Service (App Service run as standard Azure Web App) More information Pricing

As a part of creating your bot, Azure Bot Service will optionally provision an instance of Application Insights using the Basic tier and will appear in your Azure subscription. Azure Bot Service will then be configured to send diagnostic events and other telemetry for your bot and is used to power the analytics page. Learn more about Bot Service analytics.

Application Insights More information Pricing

During bot creation, you will choose an Azure Bot Service template most appropriate for your scenario. Depending on which template you use for your Bot, Azure Bot Service may need to provision an instance of the Cognitive Service Language Understanding Intelligent Service (LUIS) or QnA Maker. Both are created using free or trial tiers and will appear in your Azure subscription.

Language Understanding (LUIS) More information Pricing
QnA Maker More information Trial
Speech More information Pricing

Azure pricing and purchasing options

Connect with us directly

Get a walkthrough of Azure pricing. Understand pricing for your cloud solution, learn about cost optimization and request a custom proposal.

Talk to a sales specialist

See ways to purchase

Purchase Azure services through the Azure website, a Microsoft representative, or an Azure partner.

Explore your options

Additional resources

Azure AI Bot Service

Learn more about Azure AI Bot Service features and capabilities.

Pricing calculator

Estimate your expected monthly costs for using any combination of Azure products.


Review the Service Level Agreement for Azure AI Bot Service.


Review technical tutorials, videos, and more Azure AI Bot Service resources.

  • Bots communicate with the Bot Service channels by sending Activity objects to the channel endpoint via HTTP POST, and by Activity objects being sent to the Bot’s endpoint via HTTP POST. Each of these Activity POSTs is a message.

  • The Bot Service provides protocols and API’s through which you can connect your Bot to the services where your customers are. A channel represents the service you wish to reach your users on, such as Skype, Microsoft Teams or Facebook.

  • Standard channels include Microsoft first-party services (such as Skype, Cortana and Microsoft Teams) and services with publicly available Bot API’s (such as Facebook and Slack). Please refer to the Bot Service documentation for the complete list.

  • The premium channels allow your bot to reliably communicate with users within your own application or on your website. These channels allow you to customize the client experience for your users by customizing the open source DirectLine and Web Chat clients. Please refer to the Bot Service documentation for details.

Talk to a sales specialist for a walk-through of Azure pricing. Understand pricing for your cloud solution.

Get free cloud services and a $200 credit to explore Azure for 30 days.

Added to estimate. Press 'v' to view on calculator
Can we help you?