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Azure Virtual Desktop (classic) will be retired on 30 September 2026 - Please transition to Azure Virtual Desktop

Published date: September 29, 2023

Because Azure Virtual Desktop (classic) will retire on 30 September 2026, please transition to Azure Virtual Desktop by that date.

Azure Virtual Desktop fully replaces Azure Virtual Desktop (classic). Azure Virtual Desktop includes, but isn’t limited to, the following benefits:

  • Deployments via Azure Resource Manager
  • Unified resource management
  • Improved networking and security
  • Scaling and automation features
  • Feature availability and updates

Retirement timeline

  • Beginning 30 September 2023, customers will no longer be able to create new Azure Virtual Desktop (classic) tenants.
    • Customers who have more than 500 application groups or manage multi-tenant (B2B) environments can request an exception (outlined at the end of this message).
  • Existing Azure Virtual Desktop (classic) resources can still be managed, migrated, and supported through 30 September 2026.

Required action

To avoid service disruptions, please follow our instructions to migrate to Azure Virtual Desktop by 30 September 2026.

Help and support 

If you have questions, get answers from community experts in Azure Virtual Desktop - Microsoft Q&A. If you have a support plan and you need technical help, please create a support request.

  1. For Issue type, select Technical.
  2. For Subscription, select your subscription.
  3. For Service, select My services, then select Azure Virtual Desktop.
  4. For Summary, type a description of your issue.
  5. For Problem type, select Issues configuring Azure Virtual Desktop (classic).
  6. For Problem subtype, select the item which most describes your issue.

Exemption process

Please create a support request.

  1. For Issue type, select Technical.
  2. For Subscription, select your subscription.
  3. For Service, select My services, then select Azure Virtual Desktop.
  4. For Summary, type Exemption for AVD classic deployments.
  5. For Problem type, select Issues configuring Azure Virtual Desktop (classic).
  6. For Problem subtype, select Tenant creation exemption request
  • Retirements
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