Azure AI Translator S2-S4 billing instances will be retired on 1 October 2026 – transition to Commitment Tiers for discounted pricing.

Azure AI Translator has consolidated its paid pricing instances into Commitment Tiers. We’ve retired our Volume Discount S2-S4 pricing instances.  You have until 1 October 2026 to migrate to Commitment Tiers. 

Creating new S2-S4 instances or switching to S2-S4 from S1 instances won’t be allowed after 14 September 2026. 

Recommended Action 

To avoid or minimize disruption to your workload, transition to the Commitment Tier pricing instance before 1 October 2026. You can refer to this guide on how to migrate from S2-S4. 

Help and support 

If you have questions, get answers from community experts in Microsoft Q&A. If you have a support plan and you need technical help, create a support request.   

1. For Issue type, select Technical.   

1. For Subscription, select your subscription.   

1. For Service, select My services, then select Cognitive Services.   

1. Select the Azure resource that you are creating a support request for.   

1. For Summary, type a description of your issue.   

1. For Problem type, select  Availability.    

1. For problem subtype, select  Service Unavailable.