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Azure Communications Gateway

Rapidly connect operator networks to cloud communication services such as Microsoft Teams

Provide enhanced enterprise calling solutions to cloud communications users

Azure Communications Gateway is a managed voice gateway that connects operator networks with cloud communication services and Azure, isolating them from disruptive voice network changes. It provides a platform for operator service innovation and monetization with voice services developed by telecom operators, Microsoft, and an ecosystem of partners.

SBC-certified for PSTN connectivity to Microsoft Teams Phone, Azure Communication Services Dynamics 365, and Zoom Phone

Unified API to streamline service provisioning integration with multiple cloud communications platforms

Gateway to Azure capabilities from core networks to create impactful operator-delivered enterprise and consumer applications

Fully managed, cloud-based service backed by an SLA with around-the-clock Microsoft support

Reduce risk during new enterprise product introduction

Launch new enterprise services in just weeks using a proven, cloud-based gateway to connect your network with cloud communications services such as Microsoft Teams, Azure Communication Services, Dynamics 365, and Zoom Phone. Azure Communications Gateway is part of the Operator Connect Accelerator Program, enabling you to optimize your existing OSS/BSS and automation investments while expediting time to market.

A diagram for the Azure Communications Gateway
A solved Rubik’s Cube sitting on a desk

Resolve complexity of supporting multiple cloud services

Avoid costly network adaptation and disruption to your production network. A single instance of Azure Communications Gateway delivers certified interworking between your network and multiple cloud communications services, avoiding siloed implementations for each service.

Differentiate your network in a competitive landscape

Prepare for the future with a platform that empowers operators to stand out in a competitive landscape as they transition from a telco to a “techco” by delivering innovative services such as AI-powered voice applications developed by Microsoft and partners. These services enable rapid operator monetization across various customer segments, including enterprise, SMB, and consumer.

A diagram for Operator Solutions
Five people sitting around a conference table having a conversation

Boost customer success with cloud innovation

Quickly and easily provide up-to-date support for new features of cloud communications services to help your customers keep pace with cloud innovation. 

Enjoy a centralized support structure

Simplify troubleshooting with support tickets managed across operator networks and central, around-the-clock Microsoft support. Maintain confidentiality with securely stored support logs.

A hand holding a mobile phone displaying the Make a call screen in Teams

Built-in security and compliance

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