Nonuse or inactivity. We reserve the right to suspend service for nonuse or inactivity in the Mobile Services Free tier as well as in the corresponding 20MB SQL Database. Nonuse or inactivity is established when no administrative action or end-user access is observed for more than 90 days. Additionally, we may use other reasonable criteria at our discretion from time to time and will provide at least a 30-days’ notice before suspending service.
Outbound Data Transfers. Cumulative outgoing data transfers over a rolling 30-day period are limited as follows: 5 GB for the Free tier, 50 GB for the Basic tier and 500 GB for the Standard tier.
Mobile Services is available in the following regions:
|Geo ||Regions |
| United States || East US , West US |
| Europe || North Europe |
| Asia Pacific || East Asia |
| Japan || Japan West |
Support and SLA
We provide technical support for all Azure services released to General Availability, including Mobile Services, through Azure Support, starting at $--/month. Billing and subscription management support is provided at no cost.
Service Level Agreement (SLA): We guarantee 99.9% availability of REST API calls to all provisioned Azure Mobile Services running in Basic and Standard tiers in a customer subscription. No SLA is provided for the Free tier of Mobile Services. To learn more about our SLA, please visit the SLA page.