Service Agreement & Terms
Your use of the Azure service is governed by the terms and conditions of the agreement under which you obtained the services. We have simplified our legal terms so that each of these agreements now incorporates the same Online Services Terms, which provide a common set of customer commitments, detailed Data Protection Terms, and EU Standard Contractual Clauses across our enterprise online services, including Azure, Office 365, and Intune.
- For customers who purchase or renew a subscription (including free trials) online from Microsoft, your use is governed by the Microsoft Online Services Agreement, which incorporates the Online Services Terms. For customers who purchased online before November 1, 2014, your use will be governed by the Microsoft Azure Agreement and the Microsoft Azure Services Terms until your agreement term expires or is renewed.
- For customers who purchase through another volume licensing agreement, such as an Enterprise Agreement, your use is governed by the volume licensing agreement under which you purchased the services, which incorporates the Online Services Terms. You can obtain a copy of your volume licensing agreement by contacting your Microsoft account representative or volume licensing.
If you are uncertain or have other questions, please contact Microsoft Azure support.
Pricing and other terms and conditions for the particular Azure offer you choose are detailed in the offer details for your subscription.
The Microsoft Azure Trust Center provides detailed information on security, privacy, and compliance topics for Azure customers.
Service Level Agreements
The Service Level Agreements describe commitments around uptime and connectivity for Azure.
Preview Supplemental Terms
The Preview Supplemental Terms include additional legal terms that apply to your use of Azure features that are in beta, technical preview, or otherwise not yet released into general availability.
Microsoft Azure Store Terms
Terms and conditions governing your use of the Microsoft Azure Store are set forth in the Microsoft Azure Store Terms, which is incorporated by the Microsoft Azure Services Terms.
All services that can be purchased through the Customer Portal are offered by Microsoft Ireland Operations Limited:
Microsoft Ireland Operations Limited
A private company limited by shares
Incorporated in Ireland number 256796
70 Sir John Rogerson's Quay
The Microsoft Online Services Customer Portal website and corresponding content are provided by Microsoft Corporation:
Representative: Benjamin O. Orndorff
One Microsoft Way
Redmond, WA 98052-6399
Universal Business Identifier: 600 413 485
Tel.: +49 (0) 1805 / 67 22 55*
Fax: +49 (0) 1805 / 25 11 91*
* 0,14 Euro per minute
The list shown above is provided for your convenience as an overview of the general terms and conditions governing the purchase and usage of Azure platform services. Additional services, software and content, including Labs and Beta releases may be governed by additional or different terms not listed above.
This page is provided for your convenience as an overview of the terms and conditions that govern the purchase and use of Azure. Ancillary services, software, and content, may be governed by additional or different terms not listed above.