Azure Data Box family pricing

Appliances designed to simplify data movement in and out of Azure, both offline and online.

Image of an Azure Data Box

Data Box for data transfer

Moving stored or in-flight data into the cloud is a challenge. Data Box devices provide solutions for both scenarios.

Data Box, Data Box Disk and Data Box Heavy are offline data transfer devices which are sent between your data centre and Azure. Data Boxes use standard NAS protocols (SMB/CIFs and NFS), use AES encryption to protect your data, and perform a post-upload sanitisation process to ensure that all data is wiped clean from the device.

Data Box Gateway is an online data transfer product – a virtual appliance for moving data in and out of Azure.

Pricing details

Service Unit Price
Service fee 1 unit (20 days included) $-
Extra day fee 1 day $-
Standard shipping fee 1,2 1 freight unit Starting from $-

1The delivery fee is for one full round trip.

2 Shipping fee for Data Box Heavy varies depending on carrier rates to and from your location, and the shipping option. This typically starts from $- and is calculated at the time of order completion.

Standard storage rates and transaction fees charged separately.

Support and SLA

  • We provide technical support for all Azure services released to general availability, including Azure Data Box, through Azure Support, starting at $29/month. Billing and subscription management support is provided at no cost.
  • We guarantee at least 99.9% availability of the Azure Data Box & Data Box Gateway services. Availability is calculated over a monthly billing cycle.

Frequently asked questions

  • Customers are billed when the order has reached a terminal state (i.e. the order has completed without errors).
  • As a part of service, you get 20 days to copy data onto Data Box Heavy. These days exclude the day that you received the device and the day the carrier scans the package for return shipment. For each day beyond 20 days, you will be charged the extra day fee.
  • Yes. The cost for a lost or damaged device is $-.

Resources

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