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Azure Support: Developer
The Azure Developer offering is appropriate for companies or individuals using Microsoft Azure in a non-production environment or for trial and evaluation.
$29/month
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Reactive technical support
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Support for non-Microsoft technologies running on Azure
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Lowest priced technical support option
Developer details
Range of support | Microsoft Azure |
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Billing and subscription management support included for all Azure customers | |
Ability to submit support issues 24x71 | |
Non-Microsoft technologies running on Azure (See FAQ) | Microsoft will assist Azure customers with issues associated with select non-Microsoft technologies. |
Incident submission | Online |
Initial response time | < 8 hours1 |
Maximum severity2 | "C" (Minimal business impact) |
1 For most countries, business hours are from 9:00 AM to 5:00 PM during week days (weekends and holidays excluded). For North America, business hours are 6:00 AM to 6:00 PM Pacific time, Monday through Friday excluding holidays. In Japan, business hours are from 9 AM to 5:30 PM weekdays.
2 The maximum severity (business impact) for Developer is "C" regardless of language.; Severity "C" is the lowest level of business impact.
Included for all Azure customers and partners
- Support provided in nine languages: English, Spanish, French, German, Italian, Portuguese, Traditional Chinese, Korean, and Japanese.
- Unlimited subscription management (e.g., billing, quota adjustments, account transfers)
- Two Azure online forum options: Microsoft Q&A and Stack Overflow. Microsoft Q&A is a Microsoft online property. Stack Overflow is not associated or affiliated with Microsoft.
- Twitter @AzureSupport
- Azure service dashboard
Learn about other plans
PRODIRECT
The Azure ProDirect offering is most appropriate for mid-size or large companies with substantial business critical utilization of Microsoft Azure.
STANDARD
The Azure Standard offering is a good choice for small or mid-size companies with minimal business critical dependence on Microsoft Azure.