Key takeaways
- Cloud computing delivers services over the internet, with IaaS, PaaS, and SaaS as the most common models.
- IaaS provides virtualized infrastructure with extensive control for IT teams.
- PaaS offers a managed environment that speeds up application development and deployment.
- SaaS delivers ready-to-use applications that simplify daily work.
- Each model comes with different benefits and considerations, like scalability, flexibility, integration, and data management.
- Many organizations use a mix of models to balance control, efficiency, and ease of use.
Understanding the main service models
IaaS vs. PaaS vs. SaaS
Cloud computing makes it possible to access computing resources over the internet instead of maintaining physical hardware. These resources include servers, storage, networking, databases, and applications. The three most common service models—Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)—provide different ways to use and manage those resources.
Infrastructure as a Service (IaaS)
IaaS offers on-demand access to computing resources such as servers, storage, and networks. It’s built on virtualization, which turns physical hardware into flexible resources that can scale up or down as needed. With IaaS, you manage the operating systems, applications, and data, while the provider manages the physical infrastructure. This setup gives you the most control and flexibility, making it easy to build and scale your IT environment just the way you want.
Containers as a Service (CaaS) is an extension of IaaS designed for deploying and managing containerized applications. Containers package applications and their dependencies together, making them portable and consistent across environments. CaaS lets teams focus on building apps while the provider takes care of the infrastructure and organization behind the scenes.
Platform as a Service (PaaS)
PaaS provides a ready-to-use environment for building, testing, and deploying applications. You get to concentrate on writing code and managing data, while the provider handles all the infrastructure and runtime details. It’s a streamlined way for developers to speed up delivery and cut down on complexity.
Software as a Service (SaaS)
SaaS delivers fully developed applications over the internet—no setup required. The provider manages updates, security, and all the technical details, so you just log in and get to work. It’s the simplest model, offering convenience and cost savings without the hassle of managing systems yourself.
Differences between IaaS, PaaS, and SaaS
Level of control and management responsibilities
IaaS offers the most control, with management of operating systems, applications, and data remaining with the customer, while the provider manages the underlying hardware.
PaaS focuses on application development, with infrastructure and runtime managed by the provider, leaving applications and data under the customer’s oversight.
SaaS is fully managed, delivering ready-to-use applications where infrastructure, updates, and maintenance are handled by the provider.
Each cloud service model offers unique advantages that support different goals and ways of working.
IaaS
- Flexible and scalable environments for growing workloads
- Greater control for IT teams and developers
- Customizable infrastructure to fit business needs
- Simplified application development and deployment
- Faster delivery by reducing infrastructure complexity
- Collaborative environments for shared development
- Ready-to-use applications with minimal setup
- Cost-effective access to everyday business tools
- Automatically updated with new features and security improvements
Real-world examples of each model
IaaS
- Host applications or websites on virtual machines.
- Store backups and files securely in the cloud.
- Manage networking resources like load balancers and VPNs.
PaaS
- Build apps with development frameworks and managed databases.
- Automate workflows using DevOps and continuous integration and continuous delivery (CI/CD) tools.
- Test and stage software projects in ready-made environments.
SaaS
- Collaborate using productivity apps like word processors, email, and video conferencing.
- Manage customer relationships with cloud-based CRM software.
- Analyze data with cloud-powered business intelligence platforms.
Who uses what—and why
Each model supports different roles and workflows: developers rely on PaaS to build apps, IT teams use IaaS for scalable infrastructure, and employees use SaaS for everyday business tasks. Together, they provide flexible options for organizations of all sizes.
Benefits of cloud service models
IaaS
- Flexibility and scalability: Resources can expand or contract based on demand.
- Control: IT teams can configure environments to meet specific requirements.
- Customizability: Systems and applications can be tailored to specific business needs.
PaaS
- Faster development: Preconfigured environments streamline building, testing, and deploying applications.
- Reduced complexity: Developers focus on code and data, not infrastructure.
- Collaboration: Teams can work together more easily on shared development environments.
SaaS
- Accessibility: Applications are available from anywhere with an internet connection.
- Cost-effectiveness: Organizations don’t need to buy or maintain hardware or software locally.
- Automatic updates: Teams always have access to the latest features and security improvements.
How IaaS, PaaS, and SaaS work together
Many organizations use a combination of cloud service models to meet different needs. IaaS provides the underlying infrastructure, PaaS supports application development, and SaaS delivers ready-to-use applications for day-to-day work.
By combining models, businesses can balance flexibility, development speed, and ease of use. For example, a company might run custom applications on IaaS, develop new features using PaaS, and rely on SaaS for collaboration and productivity tools.
This layered approach allows organizations to get the right resources for each task while optimizing cost and efficiency.
Industry use cases
Startups
Often rely on PaaS for rapid application development and testing.
Use SaaS for productivity and collaboration without the need to maintain infrastructure.
Scale quickly and experiment with new cloud models to stay competitive.
- Use IaaS for scalable infrastructure to support large operations.
- Combine PaaS and SaaS to develop custom applications while providing ready-to-use tools for employees.
- Integrate cloud models to optimize costs and support complex business processes.
- Power learning management systems and collaboration tools for students and staff with SaaS.
- Use PaaS and IaaS to support research projects and virtual labs.
- Combine cloud models to enable remote learning and digital transformation across campuses.
- Mix IaaS and SaaS to enable secure, accessible services for citizens and employees.
- Rely on PaaS for specialized application development for government programs.
- Enhance transparency and efficiency in public service delivery through cloud adoption.
How to choose the right model
- IaaS works well when control and scalability are priorities, such as hosting custom applications or large workloads.
- PaaS is suited for accelerating development, testing, and deployment of applications with less focus on infrastructure management.
- SaaS provides ready-to-use applications that simplify operations and reduce the need for internal IT management.
Frequently asked questions
- The three main cloud service models are Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). IaaS provides virtualized computing resources, PaaS offers a development platform for building and deploying applications, and SaaS delivers fully developed applications over the internet.
- IaaS gives the most control over operating systems, applications, and data, with the provider managing the underlying hardware. PaaS focuses on application development, with the provider managing infrastructure and runtime. SaaS is fully managed by the provider, offering ready-to-use applications with minimal maintenance required.
- IaaS is ideal when full control over the operating system, applications, and data is needed. It works well for running custom applications, handling large workloads, or creating highly scalable environments that require configuration flexibility.
- PaaS is best when the goal is to simplify and speed up application development. It reduces infrastructure management, allowing teams to focus on coding, testing, and deploying apps while relying on the provider to maintain the underlying systems.