Advancing reliability

Microsoft’s cloud supply chain is essential to deliver the infrastructure—servers, storage, and networking gear—that enables cloud reliability and growth. Our vision is for cloud capacity to be available like a utility so that customers can seamlessly turn it on when and where they need it.

All service engineering teams in Azure are already familiar with postmortems as a tool for better understanding what went wrong, how it went wrong, and the customer impact of the related outage.