This is the Trace Id: 861eaa022056324d5b2ffdd65b404181
Skip to main content Get to know Azure Microsoft as Customer Zero View all products (200+) Microsoft Foundry Azure Copilot GitHub Copilot Azure Kubernetes Service (AKS) Azure Cosmos DB Azure Database for PostgreSQL Azure Arc Microsoft Fabric Linux virtual machines in Azure Foundry Models Foundry Agent Service Foundry IQ Foundry Tools Foundry Control Plane Observability in Foundry Control Plane Azure OpenAI in Foundry Models Azure Speech in Foundry Tools Azure Machine Learning View all databases Azure Cosmos DB Azure DocumentDB Azure SQL Azure Database for PostgreSQL Azure Managed Redis Microsoft Fabric Azure Databricks Linux virtual machines in Azure Windows Server on Azure Azure Functions Azure Virtual Machine Scale Sets Azure API Management Azure Container Apps Azure Kubernetes Service (AKS) Azure Kubernetes Fleet Manager Azure Container Registry Azure Red Hat OpenShift Azure Container Instances Azure Container Storage Azure Arc Azure Local Microsoft Defender for Cloud Azure Monitor Microsoft Sentinel Azure Migrate View all solutions (40+) Cloud solutions for small and medium businesses Cloud migration and modernization center Data analytics for AI Azure Databases AI apps and agents Microsoft Marketplace Microsoft Sovereign Cloud AI apps and agents Responsible AI with Azure AI Infrastructure Data analytics for AI Machine learning operations (MLOps) Low-code application development on Azure Integration Services Serverless computing DevOps Migration and modernization center .NET apps migration Databases on Azure Linux on Azure Oracle on Azure SAP on the Microsoft Cloud Adaptive cloud High-performance computing (HPC) Infrastructure as a service (IaaS) Resiliency Azure Essentials Frontier Accelerate for Azure FinOps on Azure Microsoft Marketplace Azure pricing overview Create an Azure account Free Azure services Flexible purchase options Pricing calculator FinOps on Azure Maximize ROI from AI Azure savings plans Azure reservations Azure Hybrid Benefit Virtual Machines Azure SQL Microsoft Foundry Microsoft Fabric Azure Kubernetes Service (AKS) Microsoft Defender for Cloud View more Software Development Companies Microsoft Marketplace Find a partner Resources for Azure partners Get started with Azure Customer stories Analyst reports, white papers, and e-books Videos Learn more about cloud computing Documentation Explore Azure portal Developer resources Quickstart templates Resources for startups Developer community Students Azure for partners Blog Events and Webinars Learn Support Contact Sales Get started with Azure Sign in
A man wearing glasses using computer
MICROSOFT CUSTOMER ZERO

Learn by doing.
Evolve by sharing.

Get an insider’s view of how our engineers build, run and operate the frontier AI. By sharing our own AI learnings, we help you to innovate on proven practices, avoid common pitfalls, and accelerate responsible AI adoption in your own organization.
Overview

Practical, peer-peer guidance from our own frontier AI transformation

Microsoft operates the world's largest commercial cloud. We learn from real production work and refine what scales, then share those lessons so you can accelerate AI adoption.
  • Microsoft uses its own AI platform to build new AI capabilities, accelerate innovation, and migrate applications more quickly, turning internal production experience into reusable patterns that customers can also apply.

    Get an insider’s view of how Microsoft engineers build AI applications and systems using agents across every phase of the software development lifecycle.

    Learn more
    A person sitting at a desk using a computer.
  • Using Azure, we are also reimagining several core operational processes with agentic workflows. These human-led, agent-operated workflows enable us to significantly reduce manual efforts, improve response times, and enable more scalable, efficient operations.

    Learn more
    A woman sitting at a desk working on a computer.
  • Learn from our own experience scaling AI across teams, processes, and ways of working. Drawing on lessons from real delivery, we share practical guidance to help you accelerate adoption, replicate successful approaches, and build the capability to scale AI across your organization.

    Learn more
    A person looking at a computer screen.
  • Our experiences show that AI transformation is forcing teams to become more disciplined about token economics, measurement, and ROI so they can understand the true cost of AI-enabled work and compare it against business outcomes.

    Learn how to develop practical frameworks and metrics that help teams to translate engineering transformation into tangible business value.

    Future of Dev Productivity
    A person wearing glasses using a laptop at a desk.
USE CASES

The following use cases show how Microsoft builds and operates frontier AI

Build AI with AI

How we build and use Azure SRE Agent with agentic workflows. 

Enhancing code quality at scale with AI-powered code reviews

With AI-powered code reviews, Microsoft Engineering scales across 600,000+ PRs per month.

Reduced time and effort in mitigating code CVEs

Specialized agentic AI tackles security issues and remediation at scale.

Modernize legacy code with AI

The Xbox .NET Migration demonstrates how AI agents analyze large legacy codebases and refactor them for modern .NET frameworks.

How we built the Microsoft Learn MCP Server

Learn MCP Server exposes agent-friendly tools backed by the “Ask Learn” knowledge service.

Context engineering

Context engineering for reliable AI agents: Lessons from building Azure SRE Agent.
Back to tabs
A woman using computer with blurred background
OUR APPROACH

Leading agentic transformation

Learn from Microsoft’s vision and use architectural and operational insights from our engineering leaders in your own AI app and agent strategy.
RESOURCES

Learn agentic software skills from experts

A group of men looking at a computer screen.
Start here

Agents for beginners

An open source resource for developers and other technicians to understand the “why” and “how” of agents.
A group of people looking at a computer screen.
Training

Learn to work with agents

Hear from an engineering and product leader on how to maximize value generated by agents with the co-creative framework.
A group of people looking at a screen
Optimize

Best practices on agent management

Learn to build, govern, secure, and manage agents through best practices in Microsoft docs.
Next steps

Start your frontier transformation journey with help from Microsoft

Microsoft experts and partners are here to help tailor our learnings to customer solutions for your enterprise.