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Azure Communication Services pricing

Build rich communication experiences with the same secure platform used by Microsoft Teams

Azure Communication Services brings rich communication APIs to all your applications across devices and platforms, using the same reliable and secure infrastructure that powers Microsoft Teams.

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Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft, date of purchase, and the currency exchange rate. Prices are calculated based on US dollars and converted using Thomson Reuters benchmark rates refreshed on the first day of each calendar month. Sign in to the Azure pricing calculator to see pricing based on your current program/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. For more information on Azure pricing see frequently asked questions.

Category Service Price
Phone Number Leasing Geographic Numbers Prices vary by country. Learn More
Toll Free Numbers Prices vary by country. Learn More
Short Codes Prices vary by type, Random or Vanity. Learn More
Calling Voice Calling - PSTN* Learn More
Voice and Video Calling – Over IP $-/User minute
Calling Recording Mixed Audio Recording: $-/minute
Mixed Audio and Video Recording: $-/minute
SIP Direct Routing Inbound: $-/minute
Outbound: $-/minute
TURN $- per GB
Messaging Chat $-/User message
SMS Toll-Free: Learn More
SMS: Learn More
Email Email (In Preview) $-/Email sent
$-/MB transferred

* Requires leasing of phone number

Azure Communication Services + Microsoft Teams Pricing

Developers enjoy free VoIP and Chat usage for Teams app users. Standard VoIP and Chat pricing applies to participant usage on Azure Communication Services endpoints.* Learn more.

*VoIP and chat usage for Microsoft Teams endpoints are included with M365 licenses.

Azure pricing and purchasing options

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Additional resources

Azure Communication Services

Learn more about Azure Communication Services features and capabilities.

Pricing calculator

Estimate your expected monthly costs for using any combination of Azure products.

SLA

Review the Service Level Agreement for Azure Communication Services.

Documentation

Review technical tutorials, videos, and more Azure Communication Services resources.

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