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QnA Maker pricing

An Azure Cognitive Service for Language feature that distills information into conversational, easy-to-navigate answers

QnA Maker is an easy-to-use web-based service that trains AI to respond to user's questions in a more natural, conversational way. Thanks to a question and answer service with a graphical user interface, you don’t need to be an expert in natural language understanding to train, manage, and use it for a wide range of scenarios.

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Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft, date of purchase, and the currency exchange rate. Prices are calculated based on US dollars and converted using Thomson Reuters benchmark rates refreshed on the first day of each calendar month. Sign in to the Azure pricing calculator to see pricing based on your current program/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. See frequently asked questions about Azure pricing.

Instance Transactions Per Second (TPS) Features Price
Free 3 TPS Up to 1MB each document
Up to 100 transactions per minute
Up to 50,000 transactions per month
3 managed documents free per month
Standard 3 TPS Up to 100 transactions per minute $- for unlimited managed documents

Apart from the above pricing, you also pay for resources consumed as described below. When you create a QnAMaker resource, you host the data and the runtime in your own Azure subscription. These are powered by Azure Cognitive Search and App Service.

Azure App Service (for the runtime) More information Pricing
Azure Cognitive Search (for the data) More information Pricing

QnAMaker will optionally provision an instance of Application Insights and will appear in your Azure subscription. Telemetry and chatlogs will be stored here. Learn more about QnAMaker analytics.

Application Insights More information Pricing

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QnA Maker details

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  • Still available in free Public Preview, new managed deployment option has been renamed to "Custom Question Answering" and is now part of Text Analytics. Create a Text Analytics resource to use Question Answering and other features such as named entity recognition, sentiment analytics, etc.
    • A “managed document” can be:

    • an FAQ URL
    • an FAQ page in tsv, pdf, doc, docx or xls format
    • a product manual in .pdf format
  • The QnAMaker runtime can be deployed to any region where Azure Cognitive Search and App Service is available. You can choose the regions and the tiers of Azure Cognitive Search and App Service (and optionally App insights), when you create a QnAMaker resource in the Azure portal. Please see the QnAMaker documentation for more details.

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