Skip to main content

QnA Maker pricing

Distill information into conversational, easy-to-navigate answers

QnA Maker has a new, improved version. It is the question answering feature within Azure Cognitive Service for Language. Learn more about the next generation of QnA Maker by visiting the question answering homepage and its pricing page.

QnA Maker service will be retired on 31st March, 2025. A newer version of this capability is now available as part of Azure Cognitive Service for Language. For question answering capabilities within the Language Service, see question answering and its pricing page. Beginning 1st October, 2022 you won’t be able to create new QnA Maker resources. For information on migrating existing QnA Maker knowledge bases to question answering, consult the migration guide.

QnA Maker pricing options are different from those of its successor, question answering

Pricing options below pertain to QnA Maker.

QnA Maker prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft and the currency exchange rate. Prices are calculated based on US dollars and converted using Thomson Reuters benchmark rates refreshed on the first day of each calendar month. Sign in to the Azure pricing calculator to see pricing based on your current program/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. See frequently asked questions about Azure pricing.

Instance Transactions Per Second (TPS) Features Price
Free 3 TPS Up to 1MB each document
Up to 100 transactions per minute
Up to 50,000 transactions per month
3 managed documents free per month
Standard 3 TPS Up to 100 transactions per minute $- for unlimited managed documents

Apart from the above pricing, you also pay for resources consumed as described below. When you create a QnA Maker resource, you host the data and the runtime in your own Azure subscription. These are powered by Azure AI Search and App Service.

Azure App Service (for the runtime) More information Pricing
Azure AI Search (for the data) More information Pricing

QnA Maker will optionally provision an instance of Application Insights and will appear in your Azure subscription. Telemetry and chatlogs will be stored here. Learn more about QnA Maker analytics.

Application Insights More information Pricing

Azure pricing and purchasing options

Connect with us directly

Get a walkthrough of Azure pricing. Understand pricing for your cloud solution, learn about cost optimization and request a custom proposal.

Talk to a sales specialist

See ways to purchase

Purchase Azure services through the Azure website, a Microsoft representative, or an Azure partner.

Explore your options

Additional resources

QnA Maker

Learn more about QnA Maker features and capabilities.

Pricing calculator

Estimate your expected monthly costs for using any combination of Azure products.


Review technical tutorials, videos, and more QnA Maker resources.

  • QnA Maker's successor, question answering, is new managed deployment option, and it is now part of Azure Cognitive Service for Language. Create a Language resource to use question answering and other features such as named entity recognition, sentiment analytics, etc.
    • A “managed document” can be:

    • an FAQ URL
    • an FAQ page in tsv, pdf, doc, docx or xls format
    • a product manual in .pdf format
  • Question answering introduces several new features including enhanced relevance using a deep learning ranker, support for unstructured documents as a data source, ability to generate precise answers, and end-to-end region support.
  • Follow the instructions in the documentation to create a bot with question answering.

Talk to a sales specialist for a walk-through of Azure pricing. Understand pricing for your cloud solution.

Get free cloud services and a $200 credit to explore Azure for 30 days.

Added to estimate. Press 'v' to view on calculator
Can we help you?