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Cognitive Services Pricing - QnA Maker

Use intelligence APIs to enable vision, speech, language, and knowledge capabilities

QnA Maker is an easy-to-use web-based service that trains AI to respond to user's questions in a more natural, conversational way. Thanks to a question and answer service with a graphical user interface, you don’t need to be an expert in natural language understanding to train, manage, and use it for a wide range of scenarios.

Pricing details

Tier Features Price
Free 3 managed documents; up to 1 MB each $0
Standard No limit on the number of managed documents $10/month

The above pricing is for the QnAMaker management services (portal and the management APIs)

Apart from the above pricing, you also pay for resources consumed as described below. When you create a QnAMaker resource, you host the data and the runtime in your own Azure subscription. These are powered by Azure Search and App Service.

Azure App Service (for the runtime) More information Pricing
Azure Search (for the data) More information Pricing

QnAMaker will optionally provision an instance of Application Insights and will appear in your Azure subscription. Telemetry and chatlogs will be stored here. Learn more about QnAMaker analytics.

Application Insights More information Pricing

Support & SLA

  • Free billing and subscription management support are included.
  • We guarantee that Cognitive Services running in the standard tier will be available at least 99.9 percent of the time. No SLA is provided for the free tier. Read the SLA.

FAQ

QnA Maker

    • A “managed document” can be:

    • an FAQ URL
    • an FAQ page in tsv, pdf, doc, docx or xls format
    • a product manual in .pdf format
  • The QnAMaker runtime can be deployed to any region where Azure Search and App Service is available. You can choose the regions and the tiers of Azure Search and App Service (and optionally App insights), when you create a QnAMaker resource in the Azure portal. Please see the QnAMaker documentation for more details.

General

  • The Emotion API, Face API, Language Understanding Intelligent Service API, Bing Speech-to-Text API, and Bing Text-to-Speech API are billed per 1,000 API transaction calls when a production API call is being actively executed. Billing is prorated for production API transaction call quantities.

    The Bing Long Form Speech API service is billed per hour of speech that is analyzed. The billing is prorated on a per-minute basis.

    The Recommendations API and Text Analytics API can be purchased in units of the standard tiers at a fixed price. Each unit of a tier comes with included quantities of API transactions. If the user exceeds the included quantities, overages are charged at the rate specified in the pricing table above. These overages are prorated, and the service is billed on a monthly basis. The included quantities in a tier are reset each month.

  • Usage is throttled if the transaction limit is reached on the free tier. Customers can't accrue overages on the free tier.

  • Any annotation to a document counts as a transaction. Batch scoring calls will also take into consideration the number of documents that need to be scored in that transaction. So for instance, if 1,000 documents are sent for sentiment analysis in a single API call, that will count for 1,000 transactions. If an API supports more than one annotation operation, that will also be considered. Let’s say an API call performs both sentiment analysis and key-phrase extraction on 1,000 documents, that will count for 2,000 transactions (2 annotations × 1,000 documents).

  • If the usage on a standard tier is exceeded, the account starts to accrue overages. These overages are billed on a monthly basis, and are calculated at the rate specified for each tier.

  • You may upgrade to a higher tier at any time. The billing rate and included quantities corresponding to the higher tier will begin immediately.

Resources

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Review technical tutorials, videos, and more resources

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