Azure support

Support options to meet your needs, whether you are getting started or already deploying business-critical workloads on Azure.

Get expert Azure help for your business

Trial, testing and development

If you’re using Azure in a non-production environment or just trying it out, the Developer plan provides unlimited technical support during business hours.

Learn more about Developer support

Production workloads

When you’re running a production workload on Azure and need a fast response, the Standard plan provides you with unlimited technical support 24/7.

Learn more about Standard support

Business-critical functions

If you need faster response times, proactive monitoring and high-severity incident escalation management from a collaborative account management team, choose Professional Direct support.

Learn more about Professional Direct support

If you need company-wide support across Azure and other Microsoft technologies, consider Premier Support.

Free resources

Resource health

Get technical support when you need help with Azure service issues.*

@AzureSupport

Connect on Twitter to get access to experts and answers you need.

Support community

Engage with Microsoft engineers and Azure community experts.

Documentation and guides

Explore get started guides, SDKs, tools, documentation and more.

Azure Advisor

Get personalised recommendations to optimise your Azure resources.*

Support FAQs

Understand Azure support plans, terminology and how to use support.

Learn about billing

Get tips for monitoring usage and understanding your bill.

Issues signing up

Troubleshoot issues signing up for Azure.

Sign in to create and manage support requests.

*requires an Azure account.

Take a look at how Azure support accelerates customer success

Samsung reduces costs, increases reliability for smart TV services with cloud solution.

Managed services provider uses enhanced support service to ramp up cloud business.

Professional Direct helps growing online sports platform get the most out of Azure.

Web sales soar 200% as Garuda takes open source e-commerce sites to Microsoft Cloud.

Financial services company gains big dividends from applying best practices.