Explore Azure support plans
Trial, testing and development
If you're using Azure in a nonproduction environment or just trying it out, choose the Developer plan to get an initial response to your Azure technical support requests within one business day.
Production workloads
When you’re running a production workload on Azure, get Azure technical support initial response times between one hour and one business day, based on case severity, with the Standard plan.
Business-critical functions
If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative management pool, choose Professional Direct (ProDirect) support.
Comprehensive Microsoft technology support
If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support.
Engage with support
Create an Azure support request
All Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan.Tweet us @AzureSupport
Learn about popular topics and get answers and support from Azure experts on Twitter.Connect with community support
Ask questions, get answers, and connect with Microsoft engineers and Azure community experts.Get helpful tools to manage your resources
Track the status of your Azure services and optimize your resources using real-time dashboards, custom recommendations, and alerts.
Stay informed with Azure Service Health
Get a personalized dashboard and alerts about Azure service issues and planned maintenance that affect your services. If you're already using Azure, log in to see your dashboard.
Learn about Azure Service HealthOptimize with Azure Advisor
Receive personalized recommendations and best practices to optimize your Azure resources based on analysis of your usage. For current Azure customers, log in to get your recommendations now.
Learn about Azure AdvisorGet proactive with Azure Monitor
Collect, analyze, and act on telemetry data to maximize the performance and availability of your applications by proactively identifying problems. If you’re already an Azure customer, log in to get started and set up alerts.
Learn about Azure MonitorAccess self-service resources
Azure support plans FAQ
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Billing documentation
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Portal sign-in help
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Microsoft Learn
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