Enterprise Agreement-supporttilbud

Through June 30, 2017, Microsoft is offering a 12-month Azure support plan upgrade to certain customers as follows:

  • Available to customers that have or intend to buy Microsoft Azure services on an Enterprise Agreement or on a Microsoft Product and Services Agreement, (each an “Agreement”).
  • Some customers may be eligible for additional benefits as part of this EA Upgrade Offer if either the Agreement contains a prepaid annual commitment to Azure services of at least $100000, or Azure services consumption equates to at least $10000 per month for 3 consecutive months1.

This EA Upgrade Offer is only available for customers that have Agreements for Azure, Azure Government and Azure Germany. It is not available to customers that already have a Premier support contract or “Azure in China” accounts.

EA Upgrade Offer for new, existing, and renewing Azure customers :
If your organization … You now get … If you meet the commitment/consumption condition above, you now get …
is currently not purchasing a Microsoft Azure support plan Azure Standard support at no additional charge an upgrade to Azure Professional Direct (ProDirect) support at no additional charge
is currently purchasing Microsoft Azure Standard support an upgrade to Azure ProDirect support at no additional charge an upgrade to Azure ProDirect support and 6 Azure App Consulting Services sessions at no additional charge2
is currently purchasing Microsoft Azure Professional Direct (ProDirect) support Azure ProDirect support plus 6 Azure App Consulting Services sessions at no additional charge2 Azure ProDirect support and 12 Azure App Consulting Services sessions at no additional charge2

Vilkår og betingelser

The following terms apply to customers who are eligible to use Azure services under an Agreement that is active as of May 1, 2016, sign a new Agreement between May 1, 2016, and June 30, 2017, or renew an expiring Agreement between May 1, 2016, and June 30, 2017.

Not currently purchasing Azure support: Customers who purchase Azure services without technical support will be offered Azure Standard support free of charge for the first 12 months of their Agreement. Customers that have not purchased technical support, but have made a prepaid annual commitment to Azure services of at least $100000 or consume at least $10000 in Azure services per month for 3 consecutive months1, will be offered ProDirect support, rather than Standard support, until the end of the original 12-month upgrade period.

Currently purchasing Azure Standard support: Customers who purchase Azure services with Azure Standard support will receive a free upgrade to Azure ProDirect support for 12 months. Standard support customers that make a prepaid annual commitment to Azure services of at least $100000 or consume at least $10000 in Azure services per month for 3 consecutive months1 will also receive a package of 6 Azure App Consulting Services sessions,2 which must be consumed during the original 12-month upgrade period.

Currently purchasing Azure ProDirect support: Customers who purchase Azure services with Azure ProDirect support will receive a free package of 6 Azure App Consulting Services sessions2. Azure ProDirect support customers that make a prepaid annual commitment to Azure services of at least $100000 or consume at least $10000 in Azure services per month for 3 consecutive months1 will receive an additional 6 Azure App Consulting Services sessions for a total of 12 sessions2. All Azure App Consulting Services sessions must be consumed within the original 12-month upgrade period.

Kunder i det offentlige

Gennem dette kampagnetilbud yder Microsoft muligvis uden beregning visse fordele til kunder i det offentlige. Microsoft fraskriver sig alle rettigheder til kompensation fra kunder i det offentlige for sådanne fordele. Microsoft erklærer, at leveringen af disse fordele uden beregning til kunder i det offentlige er i fuld overensstemmelse med gældende love om gaver, etik og andre love og bestemmelser om gratis gaver og tjenester. Microsoft erklærer, at leveringen af disse tjenester udelukkende er til brug og gavn for kunder i det offentlige og ikke til personlig brug eller gavn for de enkelte offentlige ansatte.

Disclaimer

Microsoft, in its sole discretion, may terminate, modify or revise the terms of this EA Upgrade Offer at any time. Customer may terminate its participation in the EA Upgrade Offer at any time by notifying Microsoft in writing.

1Or local currency equivalent as determined by the customer’s Agreement.

2Azure App Consulting Services support benefit does not apply to Azure Government and Azure Germany. Please visit Azure Government support and Azure Germany support for additional information.

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