Public preview: Remote support for Arc-enabled Azure Stack HCI
Published date: July 19, 2022
When opening a case, you can now grant Microsoft support engineers remote access to your cluster to gather logs of perform remediation steps themselves. This reduces the back-and-forth that’s typical with on-premises support. New PowerShell cmdlets and Windows Admin Center tools let you precisely control and audit the access that support engineers get, including time limits, allow-listing cmdlets, and comprehensive auditing that’s always on.