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AI is becoming a game-changer for businesses across industries and is ushering in a transformative era of innovation, efficiency, and unprecedented possibilities. With AI continuing to automate and optimize vast swaths of the economy, it’s become table stakes for executives and other business decision-makers (BDMs) to understand the latest developments. As a leader in all things AI, Microsoft has spearheaded a curriculum created especially for you and your colleagues to help you build the knowledge, insights, and skills needed to make the most of AI technologies.1

No matter your level of technical know-how, this comprehensive AI educational series spans vertical and horizontal topics focused on outcomes to help your organization extract the many benefits AI offers:

  • Explore the competitive advantage of AI and how it offers improved decision-making, efficiency, and productivity.
  • Learn about the potential of AI and what you need to make informed decisions about its adoption and implementation.
  • Discover real-world examples from the Microsoft AI journey.
  • Get guidance and best practices from Microsoft experts and other industry leaders.

Introducing the Transform Your Business with Microsoft AI educational series

Transform Your Business with Microsoft AI is designed to bridge the gap between AI technology and business strategy. It helps BDMs understand the potential of AI and equips them with the necessary insights to make informed decisions about AI adoption and implementation. It caters to individuals responsible for shaping AI strategy, managing AI projects, and driving digital transformation within their organizations.

Our curriculum is divided into several modules, each addressing a specific area of AI implementation. Topics include AI strategy, culture, responsible AI, ethics, organizational change management, data-driven decision-making, and AI transformation in specific industries. Modules are presented in a variety of learning formats to accommodate different learning preferences and schedules. These include self-paced online courses, immersive workshops, case studies, snackable videos and articles, and more.

Participants will get insight into real-world examples from the Microsoft AI journey, showcasing how AI technologies have been applied successfully across various business domains. In addition, we bring together experts from Microsoft, as well as industry leaders and AI practitioners, to provide guidance and share best practices. You’ll hear from experienced professionals who have implemented AI in real-world scenarios, offering valuable perspectives and lessons learned.

How companies are using AI to increase efficiency and customer service

Many companies across industries have already begun realizing the value of engaging not only with AI but with the AI experts and solutions at Microsoft.

H&R Block uses AI and Microsoft tools to improve customer experience and the accuracy and efficiency of its tax preparation services. They use Azure Form Recognizer to extract data from tax documents automatically, which saves time and reduces errors.

Azure Cognitive Search makes it easier for tax professionals to find the information they need, and Azure Machine Learning models help better predict and minimize the likelihood of audits for their clients. An AI chatbot created by Azure Bot Service can answer customer questions every day so customers can get help with their taxes at any time.

Construction company Strabag SE also employs Microsoft AI solutions to improve efficiency and reduce risk. They use Microsoft Azure Active Directory to provide single sign-on access to their employees, and Azure Synapse Analytics, Azure Databricks, Azure Machine Learning, and Azure SQL to build data-driven insights. This has helped them to improve their project planning, risk management, and cost control.

In addition, Strabag SE utilizes AI to predict the likelihood of project delays, identify potential safety hazards on construction sites, and optimize their supply chain, so that they can get the materials they need when they need them while controlling costs.

H&R Block and Strabag SE are just two examples of how AI and Microsoft tools are being used to improve financial outcomes for companies across different industries. As AI technology continues to develop, we can expect to see even more innovative ways to use AI to increase efficiency, planning, customer service, safety, and more.

Stay on the cutting edge of AI advancements

Just as the launch of ChatGPT has created excitement and awareness of AI within the consumer sphere, ongoing advancements in large language models and generative AI has created an urgency to get AI deployed across organizations at a faster pace. As the technology continues to evolve, we’ll help you stay on the cutting edge by providing updates on the latest developments, emerging trends, and evolving best practices through additional resources and community engagement.

With an emphasis on responsible AI, including ethics, fairness, transparency, and accountability, this learning path aims to empower organizations of all sizes—from startups to large enterprises—to harness the potential of AI.

Transform Your Business with Microsoft AI is accessible globally, allowing business leaders from around the world to benefit from its educational resources. It aims to empower organizations of all sizes, ranging from startups to large enterprises, to harness the potential of AI and drive innovation.

AI has the potential to reshape the business world in profound ways, ushering in a transformative era of innovation, efficiency, and unprecedented possibilities. With its ability to process vast amounts of data, learn from patterns, and make autonomous decisions, AI has the power to change how businesses operate, compete, and create value. By taking part in Transform Your Business with Microsoft AI, business leaders can arm themselves with the knowledge, insights, and skills needed to leverage AI technologies strategically.

Professionals around the world know that the cloud is transforming the business landscape for the better while offering unparalleled opportunities for innovation and growth. As you look to the cloud to do more with less and to help support your organization’s goals and success, we’re confident that Azure can help you save money by migrating your apps and data to the cloud, optimizing cloud costs, and reinvesting those savings to drive progress.

To quickly learn the advantages of Azure and how it can support your organization’s success, this new learning path focuses on real-world examples across multiple industries. The new Get to know Microsoft Azure cloud platform: An overview for business professionals learning path on Microsoft Learn demonstrates how cloud adoption can benefit your operations, drive cost savings, fuel growth, and more. For more details, read Business leaders: Take a 90-minute cloud journey, with Azure training created just for you.

Discover more

For more information and to begin your journey, visit the Microsoft Learn homepage.


1 Microsoft is a Leader in the 2023 Gartner® Magic Quadrant™ for Cloud AI Developer Services, June 8, 2023.

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