Lili Cheng posts

Cette publication a été co-créée par Gregory Moore, M.D., Ph.D, Vice-président directeur de Microsoft Health Next.

Conversational artificial intelligence (AI) is enabling organizations to improve their business in areas like customer service and employee engagement by automating some of the most commonly requested services, which frees up employees to take on more value-adding activities.

Ces dernières années, nous avons vu de nombreux exemples d’organisations appliquant de manière significative l’intelligence artificielle conversationnelle. Accenture et Caesars Entertainment augmentent la productivité de leurs employés avec des bots d’entreprise. UPS et Asiana Airlines utilisent des bots pour offrir un meilleur service client.

Whether in a vehicle looking to find the nearest gas station, or on a factory floor needing to stop the production line, it is easy to imagine ways in which conversation-based interactions can enhance experiences and increase productivity.

Dans le domaine de l'informatique, l'IA conversationnelle représente l'interface utilisateur du futur en permettant des interactions plus naturelles entre humains et ordinateurs.

Conversational AI is the next user interface (UI) wave in computing.

Conversational AI, or making human and computer interactions more natural, has been a goal since technology became ubiquitous in our society.

We are thrilled by the surprisingly large number of bots, tools, channels and the overall vibrancy and excitement within the developer community since our launch of Bot Framework on Github in March. The democratization of AI and the advancement of conversational canvasses are well underway.