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AI Services Personalizer will be retired on 1 October 2026

Published date: September 29, 2023

On 1 October 2026 AI Services Personalizer will be retired. From now through 1 October 2026, you can continue to use your existing AI Services Personalizer resources. After 1 October 2026 the AI Services Personalizer will not be supported. 

After 1 October 2026 you'll no longer be able to use AI Services Personalizer with your applications. You’ll be able to continue using existing resources until the retirement date of 1 October 2026. 

Help and support 

If you have questions, get answers from community experts in Microsoft Q&A. If you have a support plan and you need technical help, create a support request

  1. For Issue type, select Technical

  1. For Subscription, select your subscription. 

  1. For Service, select My services, then select  Cognitive Services

  1. Select the Azure resource that you are creating a support request for. 

  1. For Summary, type a description of your issue. 

  1. For Problem type, select  Availability

  1. For problem subtype, select  Service Unavailable

  • Azure AI Personalizer
  • Features
  • Retirements