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Azure Communications Gateway

Rapidly connect your fixed and mobile networks with Microsoft Teams

Provide enhanced enterprise calling solutions to Teams users

Azure Communications Gateway is a managed, cloud-based voice gateway that simplifies connecting operator fixed and mobile voice networks to Teams Phone. It combines a high-availability, Teams-certified and mobile-standards-compliant Session Border Controller (SBC) with API mediation function—removing the need for disruptive voice network changes and substantial IT system integration projects.

SBC-certified to interoperate with Teams Operator Connect and Teams Phone Mobile

API Bridge enabling low-touch integration of operations and business support systems with Teams APIs

Fully managed, cloud-based gateway service backed by an SLA with around-the-clock Microsoft support

Rapid onboarding and certification as part of the Operator Connect Accelerator Program

Accelerate new enterprise product introduction

Rapidly launch new enterprise services in weeks rather than the months or years it can take to source and deploy new in-network hardware by introducing a managed, cloud-based gateway to provide interconnection between your network and Teams.

A hand holding a mobile phone in a conference room where a Teams video call is occurring
A solved Rubik’s Cube sitting on a desk

Simplify interworking with Microsoft Teams

Reduce the need for costly network adaptation and avoid operational disruption to your production network. Azure Communications Gateway establishes and manages the interworking between an operator’s fixed and/or mobile networks and Microsoft Teams by managing a single interface from the operators network(s) into Teams.

Increase customer success by keeping pace with Teams innovation

Plan for the future with a service built to support new Teams calling features and functionality as they're rolled out so your customers won't have to wait.

A hand holding a mobile phone displaying the Make a call screen in Teams
Five people sitting around a conference table having a conversation

Take a low-risk path to service monetization

Reduce financial risk with a pay-as-you-grow model, removing the need for one-time hardware spend, software upgrades, and disruptive end-of-life events of a build-your-own approach.

Streamline onboarding to Teams Operator Connect

Optimize your existing OSS/BSS and automation investments while expediting your time to market with the Operator Connect Accelerator Program.

Diagram showing Microsoft Teams Phone System, consisting of Azure Communication Gateway such as SBC and API Bridge; which is divided into Telco fixed network and Telco mobile network which is further connected to each other through PSTN endpoints
Rows of people working at their desks in an office with five screens above them displaying data

Enjoy a centralized support structure

Simplify troubleshooting with support tickets managed across operator networks and central, around-the-clock Microsoft support. Support logs are securely stored in Azure Data Storage.

Comprehensive security and compliance, built in

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