Azure AI Bot Service
Design and build enterprise-grade conversational AI bots.
Build conversational experiences with Microsoft Copilot Studio and Azure AI Bot Service
Azure AI Bot Service provides an integrated development environment for bot building. Its integration with Microsoft Copilot Studio, a fully hosted low-code platform, enables developers of all technical abilities build conversational AI bots—no code needed.
Build bots quickly
Make, test, and publish bots using a low-code graphical interface.
Improve your bot applications over time
Automatically track critical bot telemetry and identify future topics.
Create multimodal and multichannel experiences
Connect to channels such as telephony and Microsoft Teams with minimal code changes.
Scale safely with centralized management
Deploy bots securely to maintain compliance and governance.
Collaboratively build bots with fusion teams
Extend your reach with multiple channels and languages
A Developer's Guide to Building AI Applications
Learn how to create your first conversational AI application with Azure AI Bot Service and Microsoft Copilot Studio.
Fuel App Innovation with Cloud AI Services
Learn five key ways to get started with AI and realize value quickly.
Comprehensive security and compliance, built in
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Microsoft invests more than USD 1 billion annually on cybersecurity research and development.
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We employ more than 3,500 security experts who are dedicated to data security and privacy.
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Azure has more certifications than any other cloud provider. View the comprehensive list.
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Azure AI Bot Service pricing
Azure AI Bot Service pricing is based on the number of messages delivered using Premium channels. Standard channels are free.
Get started with an Azure free account
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Start free. Get USD 200 credit to use within 30 days. While you have your credit, get free amounts of many of our most popular services, plus free amounts of 55+ other services that are always free.
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After your credit, move to pay as you go to keep building with the same free services. Pay only if you use more than your free monthly amounts.
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Customers building conversational AI with Microsoft Copilot Studio and Azure AI Bot Service
PwC simplifies data retrieval
PwC adopted Microsoft Copilot Studio to help non-technical teams easily spin up bots across the organization's repositories and automate content search and improve learning and development.
Giving fans the info they want when they want it
The Miami Dolphins created a chatbot that has handled 40,000 conversations with fans, resolving 97 percent of inquiries, while increasing customer satisfaction.
Helping employees to navigate the pandemic
The City of Ottawa was able to respond swiftly during a public health crisis to help employees stay connected, informed, and supported using Microsoft Copilot Studio.
"One of the great things about Bot Service is that, out of the box, we could use it to quickly put together the basic framework for our bot."
Matt White, Marketing Manager, Personal Lines Acquisition Experience, Progressive Insurance
"We used Azure AI Services and Microsoft Bot Framework to deliver an instantly responsive, personal expert into our customers' pockets. Providing this constant access to help is key to our customer care strategy."
Paul Jacobs, Group Head of Operations Transformation, Vodafone
Resources and documentation
Bot building with fusion teams
Learn more about Microsoft Copilot Studio.
Read about the future of bot building.
Please view the Azure AI Bot Service documentation here.
Samples and learning modules
Learn how to build bots using Microsoft Copilot Studio.
Take a guided tour of Microsoft Copilot Studio.
Community and support
Connect to the global Microsoft Copilot Studio community.
Ask questions and get support from Microsoft engineers and the open-source Bot Framework community on Gitter and Stack Overflow.
Frequently asked questions about Azure AI Bot Service
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Start with teams that fuse diverse experiences, skillsets, and responsibilities and collaborate to build bots across low-code and pro-code platforms with Microsoft Copilot Studio. You'll also have access to the Azure Bot Framework Composer at no extra cost.
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Please view the Bot Framework SDK documentation here.
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Microsoft Copilot Studio empowers fusion teams to seamlessly build secure and scalable virtual agents. Whether it's a simple FAQ or a complex conversational requirement, accelerate bot building with an intuitive world-class designer to respond to both customer and colleague needs. Microsoft Copilot Studio supports rapid development, enabling makers to build without limits with the option to extend the sophistication by allowing pro-code users to create dialogs using the Azure Bot Framework Composer.
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If the authoring canvases for Microsoft Copilot Studio and Bot Framework Composer don't meet your needs, you can use Microsoft Copilot Studio to call Bot Framework skills, extend them with bot applications built with Bot Framework, and leverage other Azure services.