Getting started with Azure in Open Licensing
If you have purchased Azure in Open credits from a reseller, please select from the following redemption options to use your Azure services.
Purchase Azure through your reseller
Microsoft Azure offers a fast, easy way to start getting the benefits of the cloud for your business, such as saving money on IT and scaling up or down as needed. You can now buy Azure through the Open Licensing programme, which provides a simple, flexible way to purchase cloud services from your Microsoft reseller.
A familiar, convenient purchasing option
Many small and medium-sized businesses purchase through Microsoft Open Licensing, and now Azure is available through the same convenient programmes as other Microsoft software.
It’s easy to get started on Azure. Contact your Microsoft partner and find out how the cloud can benefit your business. Need to find a partner? Visit Microsoft Pinpoint to start today.
Are you a Microsoft partner?
Azure in Open Licensing provides a great way to grow your cloud business with a familiar licensing option that enables you to easily add cloud services along with your other on-premises solutions. Cloud opportunities are exploding, with 35% of Azure business coming from partners like you. Visit the getting started page for more on how you can take part in this opportunity. You can also find more information for partners on the Partner Marketing Center, including a pricing calculator just for Open Licensing.
It’s easy. Here’s how it works
You purchase Azure Monetary Commitment credits from your reseller in the form of an Online Service Activation (OSA) Key. You can use your credits against any consumption-based Azure service for 12 months following the activation of your OSA Key. Azure pricing is specific to the services consumed. View the complete list of Azure Services available for Monetary Commitments and detailed pricing here.
|Afghanistan||US Dollar ($)|
|Albania||US Dollar ($)|
|Algeria||US Dollar ($)|
|Angola||US Dollar ($)|
|Argentina||Argentine Peso ($)|
|Armenia||US Dollar ($)|
|Australia||Australian Dollar ($)|
|Azerbaijan||US Dollar ($)|
|Bahamas||US Dollar ($)|
|Bahrain||US Dollar ($)|
|Bangladesh||US Dollar ($)|
|Barbados||US Dollar ($)|
|Belarus||US Dollar ($)|
|Belize||US Dollar ($)|
|Bermuda||US Dollar ($)|
|Bolivia||US Dollar ($)|
|Bosnia and Herzegovina||US Dollar ($)|
|Botswana||US Dollar ($)|
|Brazil||Brazilian Real (R$)|
|Brunei Darussalam||US Dollar ($)|
|Cameroon||US Dollar ($)|
|Canada||Canadian Dollar ($)|
|Cabo Verde||US Dollar ($)|
|Cayman Islands||US Dollar ($)|
|Chile||US Dollar ($)|
|Colombia||US Dollar ($)|
|Costa Rica||US Dollar ($)|
|Côte d'Ivoire||US Dollar ($)|
|Curaçao||US Dollar ($)|
|Czech Republic||Euro (€)|
|Denmark||Danish Krone (kr)|
|Dominican Republic||US Dollar ($)|
|Ecuador||US Dollar ($)|
|Egypt||US Dollar ($)|
|El Salvador||US Dollar ($)|
|Ethiopia||US Dollar ($)|
|Faroe Islands||Euro (€)|
|Fiji||US Dollar ($)|
|Georgia||US Dollar ($)|
|Ghana||US Dollar ($)|
|Guatemala||US Dollar ($)|
|Honduras||US Dollar ($)|
|Hong Kong||Hong Kong Dollar (HK$)|
|India||Indian Rupee (₹)|
|Indonesia||Indonesian Rupiah (Rp)|
|Iraq||US Dollar ($)|
|Israel||US Dollar ($)|
|Jamaica||US Dollar ($)|
|Japan||Japanese Yen (¥)|
|Jordan||US Dollar ($)|
|Kazakhstan||US Dollar ($)|
|Kenya||US Dollar ($)|
|Korea||Korean Won (₩)|
|Kuwait||US Dollar ($)|
|Kyrgyzstan||US Dollar ($)|
|Lebanon||US Dollar ($)|
|Libya||US Dollar ($)|
|Liechtenstein||Swiss Franc (CHF)|
|Macao||US Dollar ($)|
|Macedonia (FYRO)||US Dollar ($)|
|Malaysia||Malaysian Ringgit (RM$)|
|Mauritius||US Dollar ($)|
|Mexico||Mexican Peso (MXN$)|
|Moldova||US Dollar ($)|
|Mongolia||US Dollar ($)|
|Montenegro||US Dollar ($)|
|Morocco||US Dollar ($)|
|Namibia||US Dollar ($)|
|Nepal||US Dollar ($)|
|New Zealand||New Zealand Dollar ($)|
|Nicaragua||US Dollar ($)|
|Nigeria||US Dollar ($)|
|Norway||Norwegian Krone (kr)|
|Oman||US Dollar ($)|
|Pakistan||US Dollar ($)|
|Palestinian Authority||US Dollar ($)|
|Panama||US Dollar ($)|
|Paraguay||US Dollar ($)|
|Peru||US Dollar ($)|
|Philippines||US Dollar ($)|
|Puerto Rico||US Dollar ($)|
|Qatar||US Dollar ($)|
|Russia||Russian Rouble (₽)|
|Rwanda||US Dollar ($)|
|Saint Kitts and Nevis||US Dollar ($)|
|Saudi Arabia||Saudi Riyal (SR)|
|Senegal||US Dollar ($)|
|Serbia||US Dollar ($)|
|Singapore||US Dollar ($)|
|South Africa||South African Rand (R)|
|Sri Lanka||US Dollar ($)|
|Sweden||Swedish Krona (kr)|
|Switzerland||Swiss Franc (CHF)|
|Taiwan||Taiwanese Dollar (NT$)|
|Tajikistan||US Dollar ($)|
|Tanzania||US Dollar ($)|
|Thailand||US Dollar ($)|
|Trinidad and Tobago||US Dollar ($)|
|Tunisia||US Dollar ($)|
|Turkey||Turkish Lira (TL)|
|Turkmenistan||US Dollar ($)|
|Uganda||US Dollar ($)|
|Ukraine||US Dollar ($)|
|United Arab Emirates||US Dollar ($)|
|United Kingdom||British Pound (£)|
|United States||US Dollar ($)|
|Uruguay||US Dollar ($)|
|Uzbekistan||US Dollar ($)|
|Venezuela||US Dollar ($)|
|Vietnam||US Dollar ($)|
|Virgin Islands, US||US Dollar ($)|
|Yemen||US Dollar ($)|
|Zambia||US Dollar ($)|
|Zimbabwe||US Dollar ($)|
*Azure credit value excludes any taxes paid on purchase
Adding credits to your subscription
You can add credits to your Azure in Open subscription(s) at any time by purchasing through your partner using the same process that you followed originally. Credits are used on a ‘first in, first out’ basis, and each purchase must be used within 12 months of activation.
In the event that you are at risk of exhausting your credits, prior to reordering additional credits through your partner, there is an option to add credits to your subscription(s) using a credit card. This is done by selecting which subscription you would like to add credits to in the usage and billing portal. From this page, select the ‘Add Credits’ option, then select the credit card option under ‘Method’.
Please note, this feature is not available in the following countries:
Contact your reseller for support, or submit a support case online through the Microsoft Azure classic portal. Subscription and billing issues do not require a support contract. However, technical/break-fix issues will require an Azure support plan, which is sold separately.
For details on available support plans, visit the Azure Support Plans page.
More details on Azure in Open, such as offer availability, usage quotas, service level agreements and usage quotas, can be found on our Pay-as-you-go page.
- How much does Azure cost?
Azure pricing is specific to the services consumed. Detailed pricing for Azure services can be found at http://azure.microsoft.com/en-gb/pricing/overview/.
- How are Azure services priced?
Azure is priced on a consumption basis by the specific service being used. For example, Azure Backup pricing is different from basic Azure storage, as it includes additional capabilities such as backup compression, data encryption and the network bandwidth required to restore backups.
- What is Azure in Open Volume Licensing, and how does it work?
Azure in Open Volume Licensing offers a new option for customers to purchase Azure Services from their Microsoft Partner. Customers purchase Azure SKUs through the Open, Open Value or Open Value Subscription Volume Licensing Programmes. Azure in Open purchases are valid for 12 months after activation and must be activated within five years of the purchase date.
The SKUs are provided in the form of an Online Service Activation (OSA) Key that a reseller purchases from a distributor and sells to a customer. The full purchase will be issued on a single OSA key unless otherwise specified at the time of purchase.
- What are the benefits of Azure in Open Volume Licensing for customers?
Before August 2014, there were two options for customers to purchase Azure, either on azure.microsoft.com or as part of an Enterprise Agreement (EA) with Microsoft. With this change, Azure will now be available through another familiar licensing option that offers the benefits of Microsoft Volume Licensing.
One major benefit of purchasing Azure via Open Licensing is the ability for customers to work with the same resellers that they may purchase from currently under the Open Volume Licensing Programmes, enabling them to take advantage of the services and expertise that they offer as well as helping with managing their account.
- How do I find an Azure in Open reseller?
If you are looking for a reseller to help with purchasing Azure in Open, visit Microsoft Pinpoint.
- Where is Azure in Open Volume Licensing available?
Azure in Open is available in countries that have Open Volume Licensing programme partners and that offer Azure Direct. Go here to see if Open Volume Licensing is available in your country.
- Are all services available to Azure in Open customers?
In the Azure Marketplace, customers in Open licensing can transact all bring-your-own-licence (BYOL) offerings and will need to associate a new subscription with a credit card for usage-based offerings. Some Azure services can be purchased separately through Open Licensing as per-user licences on an annual term. Azure Active Directory Basic and Premium and Enterprise Mobility Suite (EMS) are examples of per-user licences that are purchased annually and separately.
Some services aren’t available in all data centre locations. You can check to see what services are offered in each data centre here.
- Can I buy Azure Government using Azure in Open?
Azure Government is a government-community cloud specifically designed for needs of the US Government and is on a physically isolated data centre and network located in the continental United States. Currently, Azure in Open cannot be used to procure services from the Azure Government Cloud.
- Can a customer roll over any unused portion of their monetary commitment to the next subscription period?
No. The Azure in Open programme does not offer any roll-over benefits to future periods. Customers have a “use or lose” deadline that expires 12 months after the date of activation. If a customer has activated multiple OSA keys at different times, each key will have a separate expiry date based on the each key’s individual activation date.
- Can a customer associate their Azure in Open subscription with an Enterprise Agreement (EA)?
Associating an Azure in Open subscription with an EA will forfeit any unconsumed Azure in Open credits. Prior to associating an Azure in Open account with an EA, please review the relevant Azure EA documentation. To avoid any potential forfeiture of credit, it is recommended that customers consume all credit on an Azure in Open subscription prior to adding the account to their EA.
- What’s the difference between the Microsoft Azure classic portal, the usage and billing portal and the preview portal?
The management portal is used to configure and use Azure services. The usage and billing portal is used to track Azure subscriptions to view usage, consumption and balance information. This is also where you can update account details. The preview portal combines this information and can be used interchangeably with the other portals. Access all three at http://azure.microsoft.com/account/.
- How can customers manage their accounts?
Customers use the Microsoft Azure classic portal to handle the administration of domains, end users, subscriptions and co-administrators. Customers can also elect to have a Microsoft partner manage their account on their behalf, or manage it with a partner.
- Can customers use an existing Azure account to manage their new Azure in Open subscription?
Customers who created an Azure account prior to 14 July 2014 under any offer type (including Azure trials and Office 365) should create a new Azure account using a different email address to create an Azure in Open subscription.
- How do Microsoft partners manage customer accounts?
To manage a customer account, resellers must work with their customers to be added as a co-administrator on the account. This is set up in the ‘settings’ section of the management portal. Resellers can then log on to each customer portal to monitor and manage the account.
- How do users know when they have a low balance on their account?
In addition to logging in to your account to view balance and consumption, you will be automatically sent an email notification when the balance of any of your tokens reaches 30% of its initial value. Using the Billing Alerts feature, you can also create up to five configurable alerts that will notify you via email when the remaining subscription credits reach the configured amount. Each alert can be sent to two email addresses. The alerts are created at the subscription level and can be accessed in the usage and billing portal under the ‘alerts’ tab and are described in detail below.
Azure in Open Billing Alerts:
- Token credit remaining: Remaining token balance is less than or equal to 30% of the initial token balance.
- Token expiry: 30 days until token expiry date. After the expiry date, any unused credit will be lost.
- Subscription credit remaining: Total subscription credit remaining is less than or equal to the configured amount.
- What happens if an Azure in Open subscription reaches a zero balance?
If an Azure in Open subscription reaches a zero balance, the services will be suspended. The data will be retained for 90 days, and once funds are added to the subscription, the services can be reinstated; however, there could be some services that would need to be redeployed.
- How can customers get support?
Customers can either contact their partners directly or submit a support case online through the Microsoft Azure classic portal. Subscription and billing issues do not require a support contract. However, technical/break-fix issues will require an Azure support plan, which can be purchased with a credit card. For Microsoft support, please use the following links:
- Microsoft Volume Licensing Service Center: https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx
- Microsoft Azure subscription or technical issues: http://azure.microsoft.com/en-gb/support/options/
- Can Azure Direct or Trial subscriptions be moved to Azure in Open?
Each Azure workload is different and needs to be evaluated by the Billing Support team to determine whether the move can be supported.