This is the Trace Id: 9f5bd22f17587a07b27dcc9c39b41168
Skip to main content Explore View all products (200+) Microsoft Foundry Azure Copilot GitHub Copilot Azure Kubernetes Service (AKS) Azure Cosmos DB Azure Database for PostgreSQL Azure Arc Microsoft Fabric Linux virtual machines in Azure Foundry Models Foundry Agent Service Foundry IQ Foundry Tools Foundry Control Plane Observability in Foundry Control Plane Azure OpenAI in Foundry Models Azure Speech in Foundry Tools Azure Machine Learning View all databases Azure Cosmos DB Azure DocumentDB Azure SQL Azure Database for PostgreSQL Azure Managed Redis Microsoft Fabric Azure Databricks Linux virtual machines in Azure Windows Server on Azure Azure Functions Azure Virtual Machine Scale Sets Azure API Management Azure Container Apps Azure Kubernetes Service (AKS) Azure Kubernetes Fleet Manager Azure Container Registry Azure Red Hat OpenShift Azure Container Instances Azure Container Storage Azure Arc Azure Local Microsoft Defender for Cloud Azure Monitor Microsoft Sentinel Azure Migrate View all solutions (40+) Cloud solutions for small and medium businesses Cloud migration and modernization center Data analytics for AI Azure Databases AI apps and agents Microsoft Marketplace Microsoft Sovereign Cloud AI apps and agents Responsible AI with Azure AI Infrastructure Data analytics for AI Machine learning operations (MLOps) Low-code application development on Azure Integration Services Serverless computing DevOps Migration and modernization center .NET apps migration Databases on Azure Linux on Azure Oracle on Azure SAP on the Microsoft Cloud Adaptive cloud High-performance computing (HPC) Infrastructure as a service (IaaS) Resiliency Azure Essentials Frontier Accelerate for Azure FinOps on Azure Microsoft Marketplace Azure pricing overview Create an Azure account Free Azure services Flexible purchase options Pricing calculator FinOps on Azure Maximize ROI from AI Azure savings plans Azure reservations Azure Hybrid Benefit Virtual Machines Azure SQL Microsoft Foundry Microsoft Fabric Azure Kubernetes Service (AKS) Microsoft Defender for Cloud View more Software Development Companies Microsoft Marketplace Find a partner Resources for Azure partners Get started with Azure Customer stories Analyst reports, white papers, and e-books Videos Learn more about cloud computing Documentation Explore Azure portal Developer resources Quickstart templates Resources for startups Developer community Students Azure for partners Blog Events and Webinars Français Learn Support Contact Sales Get started with Azure Sign in

USD$29/month

  • Reactive technical support
  • Support for non-Microsoft technologies running on Azure
  • Lowest priced technical support option

Developer details

Range of support Microsoft Azure
Billing and subscription management support included for all Azure customers
Ability to submit support issues 24x71
Non-Microsoft technologies running on Azure (See FAQ) Microsoft will assist Azure customers with issues associated with select non-Microsoft technologies.
Incident submission Online
Initial response time < 8 hours1
Maximum severity2 "C" (Minimal business impact)

1 For most countries, business hours are from 9:00 AM to 5:00 PM during week days (weekends and holidays excluded). For North America, business hours are 6:00 AM to 6:00 PM Pacific time, Monday through Friday excluding holidays. In Japan, business hours are from 9 AM to 5:30 PM weekdays.

2 The maximum severity (business impact) for Developer is "C" regardless of language.; Severity "C" is the lowest level of business impact.

Compare plans
Download Azure support plans datasheet

Included for all Azure customers and partners

  • Support provided in nine languages: English, Spanish, French, German, Italian, Portuguese, Traditional Chinese, Korean, and Japanese.
  • Unlimited subscription management (e.g., billing, quota adjustments, account transfers)
  • Two Azure online forum options: Microsoft Q&A and Stack Overflow. Microsoft Q&A is a Microsoft online property. Stack Overflow is not associated or affiliated with Microsoft.
  • Twitter @AzureSupport
  • Azure service dashboard

Learn about other plans

PRODIRECT

The Azure ProDirect offering is most appropriate for mid-size or large companies with substantial business critical utilization of Microsoft Azure.

Learn more

STANDARD

The Azure Standard offering is a good choice for small or mid-size companies with minimal business critical dependence on Microsoft Azure.

Learn more
What is Azure? Get started with Azure Global infrastructure Datacenter regions Trust your cloud Azure Essentials Customer stories Products Azure pricing Free Azure services Flexible purchase options FinOps on Azure Maximize ROI from AI Solutions Resources for accelerating growth Solution architectures Support Azure demo and live Q&A
Software Development Companies Microsoft Marketplace Find a partner Documentation Blog Developer resources Students Events and Webinars Analyst reports, white papers, and e-books Videos What is cloud computing? What is multicloud? What is machine learning? What is deep learning? What is AIaaS? What are LLMs? What is a container? What is RAG?
English (Canada)
Your Privacy Choices Opt-Out Icon Your Privacy Choices
Consumer Health Privacy Contact Microsoft Privacy Manage cookies Terms of use Trademarks About our ads