Distill information into conversational, easy-to-navigate answers.
Quickly create a conversational layer over your data
Create a conversational question-and-answer layer over your existing data with question answering, an Azure AI Language feature. Build a knowledge base by adding unstructured documents or extracting questions and answers from your semi-structured content, including FAQ, manuals, and documents. Get the best answers from the questions and answers in your knowledge base—automatically. Your knowledge base gets smarter, too, as it continually learns from user behavior.
Automatic question-answer extraction from semi-structured content, including FAQ, product manuals, guidelines, support documents, and policies
Knowledge base with suggestions for alternative questions. Add or reject them based on their relevance
Complex multiturn conversations can be easily created, edited, and trained in the new language studio or REST APIs
Bots can be created and published without code experience. Simply upload a semi-structured document or URL
Add personality to your bot using chit-chat
Make your bot more conversational by adding a pre-populated chit-chat dataset. Choose a persona that’s professional, witty, friendly, caring, or enthusiastic.
Support rich data and dynamically manage content
Add rich content to your knowledge base with built-in rich text editor. Use Markdown’s full capability to author answers directly or upload a knowledge base that includes rich content.
Scale to meet your business and compliance needs
Question answering is a hosted model. Choose product tiers according to your size and throughput needs, and feel confident knowing all components are within your Azure compliance boundary.
Leverage both custom and prebuilt capabilities
Use custom question answering to edit information extracted from the source content, define synonyms and metadata, accept question suggestions, and more. Use prebuilt question answering to extract relevant answers from a given passage of text without having the need to create knowledge bases nor manage additional storage.
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Comprehensive security and compliance, built in
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Create a feedback loop
Get started with an Azure free account
After your credit, move to pay as you go to keep building with the same free services. Pay only if you use more than your free monthly amounts.
See how trusted companies are using question answering, a feature of AI Language
Frequently asked questions about question answering
Question answering introduces several new features including enhanced relevance using a deep learning ranker, support for unstructured documents as a data source, ability to generate precise answers, and end-to-end region support.
All delete operations within question answering are permanent, including question-and-answer pairs, files, URLs, knowledge bases, and Azure resources. Be certain to export your knowledge base before deleting any part of it.