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Azure support

Support options to meet your needs, whether you are getting started or already deploying business-critical workloads on Azure.

Get expert Azure help for your business

Trial, testing and development

If you're using Azure in a non-production environment or just trying it out, the Developer plan provides unlimited technical support during business hours.

Production workloads

When you're running a production workload on Azure and need a fast response, the Standard plan provides you with unlimited technical support 24/7.

Business-critical functions

If you need faster response times, advisory services and high-severity incident escalation management from a collaborative account management team, choose Professional Direct support.

Comprehensive Microsoft technology support

If you need company-wide support across Azure and other Microsoft technologies, consider Premier Support.

Select a support plan

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Free resources

Documentation and guides

Explore get started guides, SDKs, tools, documentation and more.

Support FAQs

Understand Azure support plans, terminology and how to use support.

Issues signing up

Troubleshoot issues signing up for Azure.

Learn about billing

Get tips for monitoring usage and understanding your bill.

Azure Advisor

Get personalised recommendations to optimise your Azure resources.

Azure Service Health

Get personalised guidance and support for when issues in Azure services affect you.

SLAs

Read the SLAs to learn about our uptime guarantees and downtime credit policies.

Support community

Engage with Microsoft engineers and Azure community experts.

Looking for Azure DevOps-specific resources? Explore now

Knowledge Centre

Search the Knowledge Centre to find answers to common support questions.

Take a look at how Azure support accelerates customer success

Samsung reduces costs, increases reliability for smart TV services with cloud solution.

Managed services provider uses enhanced support service to ramp up cloud business.

Web sales soar 200% as Garuda takes open source e-commerce sites to Microsoft Cloud.

Financial services company gains big dividends from applying best practices.