Skip to main content

Azure Communication Services pricing

Build multichannel communication experiences

Azure Communication Services brings rich communication APIs to all your applications across devices and platforms, using the same reliable and secure infrastructure that powers Microsoft Teams.

Explore pricing options

Apply filters to customise pricing options to your needs.

Prices are estimates only and are not intended as actual price quotes. Actual pricing may vary depending on the type of agreement entered with Microsoft, date of purchase, and the currency exchange rate. Prices are calculated based on US dollars and converted using Thomson Reuters benchmark rates refreshed on the first day of each calendar month. Sign in to the Azure pricing calculator to see pricing based on your current programme/offer with Microsoft. Contact an Azure sales specialist for more information on pricing or to request a price quote. For more information on Azure pricing see frequently asked questions.

Category Service Price
Phone Number Leasing Geographic Numbers Prices vary by country. Learn More
Toll Free Numbers Prices vary by country. Learn More
Short Codes Prices vary by type, Random or Vanity. Learn More
Calling Voice Calling - PSTN* Learn More
Voice and Video Calling – Over IP $-/User minute
Calling Recording Mixed Audio Recording: $-/minute
Mixed Audio and Video Recording: $-/minute
SIP Direct Routing Inbound: $-/minute
Outbound: $-/minute
TURN $- per GB
Messaging Chat $-/User message
SMS Toll-Free: Learn More
SMS: Learn More
Email Email (In Preview) $-/Email sent
$-/MB transferred

* Requires leasing of phone number

Azure Communication Services + Microsoft Teams Pricing

Developers enjoy free VoIP and Chat usage for Teams app users. Standard VoIP and Chat pricing applies to participant usage on Azure Communication Services endpoints.* Learn more.

*VoIP and chat usage for Microsoft Teams endpoints are included with M365 licences.

Azure pricing and purchasing options

Connect with us directly

Get a walkthrough of Azure pricing. Understand pricing for your cloud solution, learn about cost optimisation and request a customised proposal.

Talk to a sales specialist

See ways to purchase

Purchase Azure services through the Azure website, a Microsoft representative or an Azure partner.

Explore your options

Additional resources

Azure Communication Services

Learn more about Azure Communication Services features and capabilities.

Pricing calculator

Estimate your expected monthly costs for using any combination of Azure products.


Review the Service Level Agreement for Azure Communication Services.


Review technical tutorials, videos and more Azure Communication Services resources.

Talk to a sales specialist for a walk-through of Azure pricing. Understand pricing for your cloud solution.

Get free cloud services and $200 in credit to explore Azure for 30 days.

Added to estimate. Press 'v' to view on calculator
Can we help you?