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Microsoft IT Pro Cloud Essentials Azure FAQ | Microsoft Azure

This restricted offer provides entitled customers with monetary credits to access Microsoft Azure at no charge.

Flexibility with Azure Credits

You receive Microsoft Azure monetary credits as entitled customers. The amount of monetary credits provided to you monthly and the duration of the offer is identified at time of offer activation. The choice is yours on how you use your Microsoft Azure credits. Use them on any Microsoft Azure service based on your needs including, Virtual Machines, Websites, Cloud Services, Mobile Services, Storage, SQL Database, HDInsight, Media Services, and many more.

Use up to your monthly Microsoft Azure credits at no charge. If you exceed your monthly credits, your service will be disabled for that month. You can choose to turn off your Spending Limit, and any usage each month in excess of the monthly credits will be charged at the Pay-As-You-Go rates. Read more about the Spending Limit feature. Accounts that did not have an Azure subscription, including free trial, prior to July 14, 2014 will convert the Azure Pass subscription to a Pay-As-You-Go subscription at the end of the offer period if the spending limit is removed indefinitely at least 5 days prior to expiration.

Any unused monthly credits cannot be carried over to subsequent months and cannot be transferred to other Azure subscriptions. Any taxes which may result from receiving services at no charge are the sole responsibility of the recipient. You will be notified at least 30 days in advance of any changes to the rates.

Exclusions

Azure Credits may not be used to purchase Azure support plans, third-party branded products, or products otherwise sold separately from Azure (for example, Microsoft Entra ID Premium).

AzureU Program

Microsoft Azure credits provided to an accredited university, college, community college, etc. (“accredited educational institutions”) in connection with the AzureU program are provided solely to support student coursework, academic research or student projects associated with such coursework or research, and not for the personal use or benefit of any individual educator. Credits must be used in accordance with applicable laws and regulations regarding gratuitous services to accredited educational institutions, including the gifting policies of the institution. Use must be discontinued if there is a conflict or inconsistency with those laws, regulations or policies. Recipients should discuss the Azure credits with their institution’s ethics officer in advance to ensure compliance with the institutions gifting policies. Microsoft waives any and all entitlement to compensation from the accredited educational institution for the Azure credits provided in connection with the AzureU program.

Payment options

All you need is a phone number, a credit card or a debit card (non-prepaid), and a Microsoft account or a GitHub account. Only credit cards are accepted in Hong Kong and Brazil.

More details on pricing and billing can be found on the Azure pricing page.

Cancellation policy

You may cancel at any time. Payment is required for any outstanding fees incurred.

Offer availability

This offer is available to customers located in the following countries/regions and will be billed in the currency noted:

organization-wide support plan
Country/Region Billing currency

Afghanistan

United States – Dollar ($) USD

Albania

United States – Dollar ($) USD

Algeria

United States – Dollar ($) USD

Angola

United States – Dollar ($) USD

Argentina

United States – Dollar ($) USD

Armenia

United States – Dollar ($) USD

Australia

Australia – Dollar ($) AUD

Austria

Euro Zone – Euro (€) EUR

Azerbaijan

United States – Dollar ($) USD

Bahamas

United States – Dollar ($) USD

Bahrain

United States – Dollar ($) USD

Bangladesh

United States – Dollar ($) USD

Barbados

United States – Dollar ($) USD

Belgium

Euro Zone – Euro (€) EUR

Belize

United States – Dollar ($) USD

Bermuda

United States – Dollar ($) USD

Bolivia

United States – Dollar ($) USD

Bosnia and Herzegovina

United States – Dollar ($) USD

Botswana

United States – Dollar ($) USD

Brazil

Brazil – Real (R$) BRL

Brunei Darussalam

United States – Dollar ($) USD

Bulgaria

Euro Zone – Euro (€) EUR

Republic of Cabo Verde

United States – Dollar ($) USD

Cameroon

United States – Dollar ($) USD

Canada

Canada – Dollar ($) CAD

Cayman Islands

United States – Dollar ($) USD

Chile

United States – Dollar ($) USD

China

China – Yuan (CN¥) CNY

Colombia

United States – Dollar ($) USD

Republic of the Congo

United States – Dollar ($) USD

Costa Rica

United States – Dollar ($) USD

Côte d'Ivoire

United States – Dollar ($) USD

Croatia

Euro Zone – Euro (€) EUR

Curaçao

United States – Dollar ($) USD

Cyprus

Euro Zone – Euro (€) EUR

Czech Republic

Euro Zone – Euro (€) EUR

Denmark

Denmark – Krone (kr) DKK

Dominican Republic

United States – Dollar ($) USD

Ecuador

United States – Dollar ($) USD

Egypt

United States – Dollar ($) USD

El Salvador

United States – Dollar ($) USD

Estonia

Euro Zone – Euro (€) EUR

Ethiopia

United States – Dollar ($) USD

Faroe Islands

Denmark – Krone (kr) DKK

Fiji

Australia – Dollar ($) AUD

Finland

Euro Zone – Euro (€) EUR

France

Euro Zone – Euro (€) EUR

Georgia

United States – Dollar ($) USD

Germany

Euro Zone – Euro (€) EUR

Ghana

United States – Dollar ($) USD

Greece

Euro Zone – Euro (€) EUR

Guatemala

United States – Dollar ($) USD

Honduras

United States – Dollar ($) USD

Hong Kong

United States – Dollar ($) USD

Hungary

Euro Zone – Euro (€) EUR

Iceland

Euro Zone – Euro (€) EUR

India

India – Rupee (₹) INR

Indonesia

United States – Dollar ($) USD

Iraq

United States – Dollar ($) USD

Ireland

Euro Zone – Euro (€) EUR

Israel

United States – Dollar ($) USD

Italy

Euro Zone – Euro (€) EUR

Jamaica

United States – Dollar ($) USD

Japan

Japan – Yen (¥) JPY

Jordan

United States – Dollar ($) USD

Kazakhstan

United States – Dollar ($) USD

Kenya

United States – Dollar ($) USD

Korea

Korea – Won (₩) KRW

Kuwait

United States – Dollar ($) USD

Kyrgyzstan

United States – Dollar ($) USD

organization-wide support plan
Country/Region Billing currency

Latvia

Euro Zone – Euro (€) EUR

Lebanon

United States – Dollar ($) USD

Libya

United States – Dollar ($) USD

Liechtenstein

Euro Zone – Euro (€) EUR

Lithuania

Euro Zone – Euro (€) EUR

Luxembourg

Euro Zone – Euro (€) EUR

Macao

United States – Dollar ($) USD

Macedonia (FYRO)

United States – Dollar ($) USD

Malaysia

United States – Dollar ($) USD

Malta

Euro Zone – Euro (€) EUR

Mauritius

United States – Dollar ($) USD

Mexico

United States – Dollar ($) USD

Moldova

United States – Dollar ($) USD

Monaco

Euro Zone – Euro (€) EUR

Mongolia

United States – Dollar ($) USD

Montenegro

United States – Dollar ($) USD

Morocco

United States – Dollar ($) USD

Namibia

United States – Dollar ($) USD

Nepal

United States – Dollar ($) USD

Netherlands

Euro Zone – Euro (€) EUR

New Zealand

New Zealand – Dollar ($) NZD

Nicaragua

United States – Dollar ($) USD

Nigeria

United States – Dollar ($) USD

Norway

Norway – Krone (kr) NOK

Oman

United States – Dollar ($) USD

Pakistan

United States – Dollar ($) USD

Palestinian Authority

United States – Dollar ($) USD

Panama

United States – Dollar ($) USD

Paraguay

United States – Dollar ($) USD

Peru

United States – Dollar ($) USD

Philippines

United States – Dollar ($) USD

Poland

Euro Zone – Euro (€) EUR

Portugal

Euro Zone – Euro (€) EUR

Puerto Rico

United States – Dollar ($) USD

Qatar

United States – Dollar ($) USD

Romania

Euro Zone – Euro (€) EUR

Rwanda

United States – Dollar ($) USD

Saint Kitts and Nevis

United States – Dollar ($) USD

Saudi Arabia

United States – Dollar ($) USD

Senegal

United States – Dollar ($) USD

Serbia

United States – Dollar ($) USD

Singapore

United States – Dollar ($) USD

Slovakia

Euro Zone – Euro (€) EUR

Slovenia

Euro Zone – Euro (€) EUR

South Africa

United States – Dollar ($) USD

Spain

Euro Zone – Euro (€) EUR

Sri Lanka

United States – Dollar ($) USD

Sweden

Sweden – Krona (kr) SEK

Switzerland

Switzerland – Franc (chf) CHF

Taiwan

Taiwan – Dollar (NT$) TWD

Tajikistan

United States – Dollar ($) USD

Tanzania

United States – Dollar ($) USD

Thailand

United States – Dollar ($) USD

Trinidad and Tobago

United States – Dollar ($) USD

Tunisia

United States – Dollar ($) USD

Turkey

United States – Dollar ($) USD

Turkmenistan

United States – Dollar ($) USD

Uganda

United States – Dollar ($) USD

Ukraine

United States – Dollar ($) USD

United Arab Emirates

United States – Dollar ($) USD

United Kingdom

United Kingdom – Pound (£) GBP

United States

United States – Dollar ($) USD

Uruguay

United States – Dollar ($) USD

Uzbekistan

United States – Dollar ($) USD

Venezuela

United States – Dollar ($) USD

Vietnam

United States – Dollar ($) USD

Virgin Islands of the United States

United States – Dollar ($) USD

Yemen

United States – Dollar ($) USD

Zambia

United States – Dollar ($) USD

Zimbabwe

United States – Dollar ($) USD

Limits, Quotas and Constraints

Offer limited to one free trial per new Azure customer.

This restricted offer provides entitled customers with monetary credits to access Microsoft Azure at no charge. Azure Credits may not be used to purchase Azure support plans, Visual Studio Team services, third-party branded products, products sold through Marketplace, or products otherwise sold separately from Azure. Not for resale. 1 code per person/account.

Please refer to this document for a list of common Microsoft Azure limits, quotas and constraints.

The following monthly usage quotas are applied. If you need more than these limits, please contact customer service at any time so that we can understand your needs and adjust these limits appropriately.

Service-level agreements

We offer a set of robust service level agreements for each of the Azure platform services. More details on each of our SLAs can be found on our SLA page. Service level agreements are not provided for services during preview.

Resource Commitment

All increases in usage levels of service resources (e.g. adding to the number of compute instances running, or increasing the amount of storage in use) are subject to the availability of these service resources. Any quota described in the Limits, Quotas and Constraints section is not a commitment that there will be sufficient resources available for you to reach the quota.

For any subscriptions of this offer that are not incurring charges and are inactive for more than 90 days, we reserve the right to remove any compute resources including hosted service(s), virtual machines and websites. Please note that no data would be deleted and customers can redeploy at any time. We will also provide advance notice prior to removing any compute resources.

You can also avoid having your compute resources removed by doing either of the following every 90 days:

  1. Log into the Azure portal.
  2. Access your resources via our Azure APIs.

Frequently asked questions

  • No worries, Azure Pass account can only be used as “Microsoft Accounts.” During login you might have been asked to select “Microsoft Account” or “Organizational Account” make sure to select the appropriate account otherwise it will appear as the subscription will not be available. In case you didn’t select any option log-out and log-in under the appropriate account. The browser will often default to “Organizational Account” once it is selected, so you may need to reset your browser cache.

  • Once an Azure subscription has become disabled, Microsoft will retain the data on that subscription for 90 days. At any point you can create a support case through the Azure portal to re-enable that subscription and the services will still be available.

  • No, Azure Pass credits do not support account ownership transfer.

  • You will receive USD$25 credit every month until the pass expires. Azure will use the USD$25 credit amount first, any usage over USD$25 will be charged to the credit card on file. In case you did not remove the spending cap, you will have to manually authorize payment to charge for usage above the USD$25 limit.

  • You can enter a credit card and convert to a Pay-As-You-Go account.

  • You will not be able to make any changes to your services for the rest of the billing period. Any services you created will still be present, but they will not be active. If this is the last month of your Azure Pass, then at the end of the month, the account will be deactivated unless you convert to a paid account.

  • If you provide a credit card and grant permission to charge, then you will be able to utilize your services seamlessly, any usage over USD$25/monthly credit will be charged to the credit card.

  • Prior to the expiration date you will have the opportunity to migrate your data to a paid Microsoft Azure subscription. You have 90 days after expiration before your data is removed. If you are planning to convert to a paid subscription it is recommend you do this prior to expiration, reactivating accounts will require opening a support ticket. If you choose to not migrate your Microsoft Azure account to a paid account, please be sure to copy your data.

  • You need to contact support and while activating/migrating your subscription to PAYG support might need your non-expiry credit card details please have them handy for faster turnaround.