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SLA for Virtual Machines

Last updated: April 2016

For all Internet facing Virtual Machines that have two or more instances deployed in the same Availability Set, we guarantee you will have external connectivity at least 99.95% of the time.

Version History

1.8 Last updated: March 2018
Release notes: Added SLA for Virtual Machines deployed across two or more Availability Zones.

1.7 Last updated: March 2018
Release notes: Removed exclusion for downtime related to Single-Instance Virtual Machines maintenance

1.6 Last updated: April 2017
Release notes: Added ‘X 100’ to the monthly uptime availability formulas to fix a typo.

1.5 Last updated: March 2017
Release notes: Improved SLA by adding 100% service credit guarantee if uptime falls below 95%, and excluded temporary disks from the requirement to have premium storage on the single-instance SLA.

1.4 Last updated: November 2016
Release notes: Updates related to maximum available minutes

1.3 Last updated: November 2016
Release notes: Added a new, Single-Instance Virtual Machine SLA

1.2 Last updated: July 2016
Release notes: Updated SLA to include Virtual Machine connectivity

1.1 Last updated: April 2016
Release notes: Moved the Virtual Machine section out of Cloud Services SLA to the Virtual Machines SLA

1.0 Last updated: March 2015