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SLA for Azure Site Recovery

Last updated: May 2018

  • For each Protected Instance configured for On-Premises-to-On-Premises Failover, we guarantee at least 99.9% availability of the Site Recovery service. Availability is calculated over a monthly billing cycle.
  • For each Protected Instance configured for On-Premises-to-Azure planned and unplanned Failover, we guarantee a two-hour Recovery Time Objective.
  • For each Protected Instance configured for Azure-to-Azure Failover, we guarantee a two-hour Recovery Time Objective.

Version History

1.2 Last updated: May 2018
Release notes: SLA to cover Azure-to-Azure failover.

1.1 Last updated: May 2017
Release notes: Improved SLA to cover both unencrypted and encrypted instances with a reduced recovery time objective.

1.0 Last updated: March 2017