Marketplace 常见问题

有关 Microsoft Azure Marketplace 的常见问题的答案

常规

  • Azure Marketplace 是一个联机应用程序和服务市场,它使启动和独立软件供应商 (ISV) 能够为世界各地的 Azure 客户提供解决方案。

  • Azure Marketplace 与 Microsoft Azure 合作伙伴生态系统结合为一个统一的平台,以便更好地为我们的客户和合作伙伴提供服务。仅需几次点击,这就可改善现有体验,使搜索、购买和部署多种应用程序和服务更加轻松。

  • The Azure Marketplace currently offers virtual machine images, virtual machine extensions, APIs, applications, and Machine Learning services.

客户

  • You can find Azure Marketplace offers on https://azuremarketplace.microsoft.com/ or in the Microsoft Azure Management portal. Once logged into the management portal, you can quickly configure, deploy and manage the product similar to Azure cloud services.

  • 客户可以选择部署到发布者启用的任何 Azure 数据中心区域。客户可用选择距离其服务最近的数据中心位置,以优化性能、管理预算。

  • 不能,删除不可更改。如果你意外删除了订阅,则可以通过再次购买来轻松地重新启动它,但会丢失任何未使用的功能或预付费服务,因此在删除订阅时要小心。

  • 可以将本地开发环境连接到 Azure Marketplace 购买内容,但不在本地复制这些内容。

  • 不会,如果你删除应用程序依赖的购买内容,Azure 不会发出警告。

  • 不会自动管理 Azure Marketplace 产品/服务的相关依赖项。请在使用之前仔细查看 Azure Marketplace 购买内容的说明,以确定是否有你需要在部署之前注意的任何依赖项。

  • In order to migrate your Azure subscription and Azure Marketplace VM, you should delete any Azure Marketplace VMs prior to associating your Azure account and associated subscription(s) to your Enterprise Agreement. Once the migration of your Azure account and associated subscriptions is complete, you can repurchase the Azure Marketplace VM and resulting usage fees will be billed quarterly under your Enterprise Agreement.

  • 可将 Azure 帐户与关联订阅关联到你的企业协议,但将继续按之前支付方式(例如信用卡)对 Azure Marketplace VM 所产生的 ISV 费用计费。如需按企业协议对 Azure Marketplace VM 所产生的 ISV 费用计费,需将 Azure Marketplace VM 重新部署到通过企业门户创建的新订阅下。

  • 对于所有 Azure Marketplace 定价问题,EA 间接客户必须与其许可解决方案提供商 (LSP) 联系。

  • 是的,注册时,注册管理员可对 EA 客户关闭所有帐户的购买特权,并将其重新打开足够长的时间以便进行购买。

  • The Azure Marketplace is available to Microsoft Azure customers in the following countries:

    Algeria, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Montenegro, Morocco, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela.

    Currently, only bring-your-own-license (BYOL) Marketplace offers are available to Azure CSP and Open customers.

发布者

  • Please visit https://azure.microsoft.com/marketplace/programs/certified/ to learn more about the Microsoft Azure Certified program and how to publish and sell your applications and services in the Azure Marketplace.

  • The Microsoft Azure Certified program is designed to help partners drive business growth through recognition that their applications and services are compatible and run on Azure. When your solutions are certified, you get powerful new ways to promote and sell them, including co-marketing assistance and a listing in the Azure Marketplace where customers can discover and deploy your application right alongside solutions from Microsoft.

    For more information about the Microsoft Azure Certified program, please visit https://azure.microsoft.com/marketplace/programs/certified/.

  • Azure Marketplace 合作伙伴必须具有与在 Azure 上生成应用程序并运行其业务的开发人员和 IT 专业人员相关的服务。他们还必须提供客户服务级别协议、隐私策略以及电话和联机支持。

  • 不,你不必是 MPN 成员。

  • Azure 应用商店是 Microsoft Azure 经典门户的重要组成部分。使用 Azure 的开发人员和 IT 专业人员每次登录时都会接触到它。除了在管理门户中提供之外,Azure Marketplace 解决方案还将在 Azure Marketplace 网站上列出。

  • 有关要发布的详细视频指导,请访问机器学习中心

  • Microsoft 的所有付款均将通过电子资金转帐 (EFT) 按月处理(Net 45 条款)。

  • 在 Azure Marketplace 上发布不收取费用。

  • 请在此处使用 Microsoft 支持记录一个票证。

  • 你可以通过位于此处的“IP 侵权”表格来报告内容侵权行为。

  • 位于以下国家/地区的发布者现可在 Azure 应用商店中出售产品/服务:阿富汗、阿尔巴尼亚、阿尔及利亚、安哥拉、安提瓜和巴布达、阿根廷、亚美尼亚、澳大利亚、奥地利、阿萨拜疆、巴林、孟加拉国、白俄罗斯、比利时、贝宁、玻利维亚、波斯尼亚和黑塞哥维那、博茨瓦纳、巴西、保加利亚、布基纳法索、布隆迪、柬埔寨、喀麦隆、加拿大、中非共和国、乍得、智利、哥伦比亚、科摩罗、刚果、刚果(金)、哥斯达黎加、科特迪瓦、克罗地亚、塞浦路斯、捷克共和国、丹麦、多米尼克、多米尼加共和国、厄瓜多尔、埃及、萨尔瓦多、厄立特里亚、爱沙尼亚、埃塞俄比亚、斐济群岛、芬兰、法国、格鲁吉亚、德国、加纳、希腊、危地马拉、几内亚、海地、洪都拉斯、香港特别行政区、匈牙利、冰岛、印度、印度尼西亚、伊拉克、爱尔兰、以色列、意大利、牙买加、日本、约旦、哈萨克斯坦、肯尼亚、韩国、科威特、老挝、拉脱维亚、黎巴嫩、利比里亚、列支敦士登、立陶宛、卢森堡、马达加斯加、马拉维、马来西亚、马里、马耳他、毛里求斯、墨西哥、摩纳哥、蒙古、黑山、摩洛哥、莫桑比克、尼泊尔、荷兰、新西兰、尼加拉瓜、尼日尔、尼日利亚、挪威、阿曼、巴基斯坦、巴拿马、巴拉圭、秘鲁、菲律宾、波兰、葡萄牙、卡塔尔、罗马尼亚、俄罗斯、卢旺达、沙特阿拉伯、塞内加尔、塞尔维亚、塞拉利昂、新加坡、斯洛伐克、斯洛文尼亚、索马里、南非、西班牙、斯里兰卡、瑞典、瑞士、塔吉克斯坦、坦桑尼亚、泰国、东帝汶、多哥、汤加、特立尼达和多巴哥、突尼斯、土耳其、土库曼斯坦、乌干达、乌克兰、阿拉伯联合酋长国、英国、美国、乌拉圭、乌兹别克斯坦、委内瑞拉、越南、赞比亚和津巴布韦。

  • Azure Marketplace 为发布者提供向 Azure 客户推广和销售产品及服务的市场。你将即刻获得 88 个全球市场和 Azure 的企业客户群,包括 66% 以上的财富 500 强公司和诸多世界领先的开发商。

定价和计费

  • Pricing will vary based on product types. ISV software charges and Azure infrastructure costs are charged separately through your Azure subscription. Pricing models include:

    • BYOL Model: Bring-your-own-license. You obtain outside of the Azure Marketplace the right to access or use the offering and are not charged Azure Marketplace fees for use of the offering in the Azure Marketplace.
    • Free: Free SKU. You are not charged Azure Marketplace fees for use of the offering.
    • Free Software Trial (Try it now): Full-featured version of the offer that is promotionally free for a limited period of time. You will not be charged Azure Marketplace fees for use of the offering through a trial period. Upon expiration of the trial period, you will automatically be charged based on standard rates for use of the offering.
    • Usage-Based: You are charged or billed based on the extent of your use of the offering. For Virtual Machines Images, you are charged an hourly Azure Marketplace fee. For Developer services, and API, you are charged per unit of measurement as defined by the offering.
    • Monthly Fee: You are charged or billed a fixed monthly fee for a subscription to the offering (from date of subscription start for that particular plan). The monthly fee may be prorated for mid-month cancellations or unused services.

    Offer specific pricing details can be found on the solution details page on /zh-cn/marketplace/ or within the Microsoft Azure classic portal.

  • “免费级别”订阅产品永久免费,而“免费软件试用(马上试用)”产品为收费产品:因促销而在有限时间段内免费,之后转换为付费订阅。

  • 不。部署免费级别产品无需付款方式。但是,部署免费试用产品则需要付款方式。
  • 可以。企业协议 (EA) 客户可以从 Azure Marketplace 购买应用程序和服务。定价由 ISV 设定和拥有。因此,标准 Microsoft 批量许可折扣不适用于 Azure Marketplace 产品/服务。

  • No. No form of Azure subscription credits or monetary commitment funds on your account can be used towards Azure Marketplace purchases. This includes the free one-month trial credit, monthly MSDN credits, credits from Azure promos, monetary commitment balances, and any other free credits provided to you from Azure.

    However, many Marketplace partners offer free trials and/or free tier plans for their solutions.

  • 不。对 Azure Marketplace 中解决方案的定价由 ISV 设定和拥有,标准 Microsoft 批量许可折扣不适用于 Azure Marketplace 购买内容。

  • Azure Marketplace 购买内容将继续采用和 Azure 订阅相同的付款方式,同 Azure 使用单独计费。

    将对 MOSP(即 Web 直接)客户的 Azure 订阅配置文件上的同一信用卡收费。如果你的文件上没有信用卡(因为你收到一个特别豁免权,可针对 Azure 费用向你开发票),则你将无法从 Azure Marketplace 购买内容,直到你具有一个使用信用卡的 Azure 订阅。

    对于企业协议 (EA) 客户,将针对其 EA 收费。所有 Azure Marketplace 购买内容均将以欠款形式作为超额在单张季度发票上计费。EA 间接、教育和政府客户将由其许可解决方案提供商 (LSP) 计费。

  • MOSP (i.e., web direct) customers can view Marketplace subscription details under the ‘Marketplace’ menu in the Azure billing portal. Customers that purchased Virtual Machines from the Marketplace can view their estimated accrued charges in the Microsoft Azure Management portal.

    Enterprise Agreement (EA) customers can view Marketplace subscription details in the ‘Azure Marketplace’ tab in the Enterprise portal billing and account management view. Note: EA Indirect customers will only see offer and usage information. Pricing details will not be available in the Enterprise portal.

  • Since this add-on is associated to the Azure VM, in order to cancel the Marketplace purchase you must stop running the VM by cancelling/deleting the VM. This will stop all usage and charges from continuing on your Marketplace purchase.

  • 计费频率取决于所购买的 Marketplace 订阅的类型以及所具有的 Azure 协议的类型。

    • 将对所有 MOSP(即 Web 直接)客户的 Azure Marketplace 购买内容按月计费。
    • 在每月的该日期以欠款形式对月费订阅计费。
    • 以欠款形式对计时收费订阅计费。将在每月的该日期后 10 天按照存档付款方式进行收费。
    • 对于企业协议 (EA) 客户,将按季度以欠款形式计费。所有 Azure Marketplace 购买内容将按超额针对你的 EA 收费。
  • 虽然大多数 Microsoft 订阅可轻松转换为企业协议,但这些订阅内的 Azure Marketplace 购买内容不能。

    如需将从 Azure Marketplace 购买的虚拟机 (VM) 迁移到你的企业协议订阅,你将需要在现有 MOSP 订阅中对它们解除配置,然后再将它们部署到 EA 订阅中。

    如需将从 Azure Marketplace 购买的其他服务迁移到你的 EA 订阅,你将需要在现有 MOSP 订阅中取消它们,然后在 EA 订阅中重新购买。执行此操作之后,你可以提交信用请求,要求退还在 Marketplace 服务订阅之间可能重叠的月份的款项 - 在此处创建支持票证即可。

  • "Price" refers to the cost of the Azure Virtual Machine to run the software. "Software price" refers to the cost of the Marketplace publisher's software running on an Azure Virtual Machine. "Total price" refers to the combined total cost of the Azure Virtual Machine and the Marketplace publisher's software running on an Azure Virtual Machine.
  • Yes. Azure subscription credits or monetary commitment funds on your account can be used toward Azure products and services required to run Azure Marketplace offers. For example, you can use Azure monetary commitment funds toward the "price" component of a Virtual Machine offer in the Azure Marketplace. However, neither Azure subscription credits nor monetary commitment funds can be applied towards the Marketplace publisher's software ("software price") running on an Azure Virtual Machine.

支持

  • For billing and subscription issues with your Azure Marketplace purchase, please contact Azure Support. For technical support issues related to your Azure Marketplace purchase, please contact the third party publisher directly, per the support contact information listed on their solution details page on the Azure Marketplace

  • Marketplace publishers provide all technical product support. You can find publisher contact information and/or a link to the support website on their solution details page on Azure Marketplace.

  • 请于 Azure 支持联系 Microsoft 支持部门。

  • 可在此处找到 Azure 应用商店论坛。

  • 请在此处使用 Microsoft 支持记录一个票证。

  • 客户必须直接联系解决方案的发布者。他们的联系方式列于 Azure Marketplace 解决方案详情页,或将提供一个跳转到其网站的支持链接。

  • 从 Azure Marketplace 进行的购买不能退回,但可取消/删除。取消/删除订阅后,不会对后续月份收费。

    有关其应用市场服务的任何技术问题,客户必须直接联系发布者。你可在 Azure 应用商店上解决方案详情页上找到发布者联系方式和/或指向支持网站的链接。

  • When you view the Dashboard of your purchases in the Microsoft Azure management portal, you will find estimated usage information. Such estimated usage information may not include recent activity and may be based on projections derived from past consumption. During public preview, this capability may not be available for all purchases and vary based on product type.