Azure for
Intelligent Retail

Create a personalized and seamless shopping experience that influences buying behavior, empowers employees to delight consumers with outstanding service at every point along their shopping journey and optimize retail operations with an intelligent, trusted, and secure platform.

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涵盖广泛,从让购物充满快乐和奖励的数字体验,到使零售员工能够提供卓越的客户体验的生产力和协作解决方案,再到提供深入见解和助力睿智决策制定和个性化定制的智能系统。Microsoft 助力人们享受整个购物体验,将实现未来零售业的转型。

通过个性化零售体验吸引客户

收集和了解购物行为数据后,便可以预期客户需求和兴趣,在所有零售渠道提供个性化产品和体验。采用个性化策略,不仅增强了品牌的相关度和推广的效果,还增加了销售额。

赋予员工提供出色客户服务的能力

出色的客户服务和极高的顾客满意度对于在零售行业取得成功至关重要。向员工提供工具,以提高生产效率、促进协作并且推动分享有关客户活动等内容的见解。具有内置社交和移动功能的统一商业产品可使员工高效工作,迅速提供出色的个性化客户服务。

利用数据驱动式见解提高财务收入

借助可靠、安全和灵活的多渠道平台提供高级分析,可以提高预见性,并根据情况变化实时作出相应更改以达到优化目的。预测客户需求,掌握有助于提高忠诚度的销售方式,实现供应链现代化,同时保护客户和员工数据。

了解分析数据,发掘新收入源

零售行业存在大量数据。通过数据来了解客户和改善现有产品/服务,创造新的产品/服务,在竞争中脱颖而出。获取客户对产品意见的高级见解,用创新来作出应对。

Asos

“All the traffic that we had—and it was more than we ever had before—went through the new Azure architecture and it was remarkably trouble-free.”

首席技术官 Bob Strudwick

Jumpstart your retail or consumer packaged goods solution with a trusted Microsoft partner

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