Azure 零售

提供出色的个性化无缝体验,增强对线上客户和店内客户的吸引力。使用 Microsoft Azure 可根据建立在数据基础上的客户见解,在业务的各个方面采取行动,提高盈利和促进增长。

ASOS

“All the traffic that we had—and it was more than we ever had before—went through the new Azure architecture and it was remarkably trouble-free.”

首席技术官 Bob Strudwick

通过个性化零售体验吸引客户

收集和了解购物行为数据后,便可以预期客户需求和兴趣,在所有零售渠道提供个性化产品和体验。采用个性化策略,不仅增强了品牌的相关度和推广的效果,还增加了销售额。

Asos
“In a world where we have 85,000 products on the site and 4,500 products going live each week, we need to make sure that the right subset of those products is in front of our consumers. Now, the products and content will be more relevant to you as a shopper.”

首席技术官 Bob Strudwick

赋予员工提供出色客户服务的能力

出色的客户服务和极高的顾客满意度对于在零售行业取得成功至关重要。向员工提供工具,以提高生产效率、促进协作并且推动分享有关客户活动等内容的见解。具有内置社交和移动功能的统一商业产品可使员工高效工作,迅速提供出色的个性化客户服务。

Mark and Spencer
“We’re adapting technology to our needs so we can work together on a joint mission to do the best for our customers and colleagues.”

信息技术总监 Carl Dawson

利用数据驱动式见解提高财务收入

借助可靠、安全和灵活的多渠道平台提供高级分析,可以提高预见性,并根据情况变化实时作出相应更改以达到优化目的。预测客户需求,掌握有助于提高忠诚度的销售方式,实现供应链现代化,同时保护客户和员工数据。

Coop Italia
“Dynamics AX is fulfilling our wish to have one system of record, one version of the truth, and a simplified applications portfolio, especially for the corporate office environment. The combination of those things coupled with business intelligence and reporting will yield efficiencies and improve our ordering in the ongoing months—we planned for this; it was part of how we made the decision to go with Microsoft Dynamics AX.”

首席运营官 Mike Tedder

了解分析数据,发掘新收入源

零售行业存在大量数据。通过数据来了解客户和改善现有产品/服务,创造新的产品/服务,在竞争中脱颖而出。获取客户对产品意见的高级见解,用创新来作出应对。

Weka Health Solutions
“Technology such as Kinect and Azure combined with interactive shelves and digital screens helped us overcome some of the barriers that are typically encountered in today’s supermarkets, where cluttered aisles, vertical shelves and limited information are preventing potential interactions between customers, tainting purchase decisions, and blocking the view across the shop floor.”

首席信息官 Gabriele Tubertini

相关 Azure 服务和 Microsoft 产品

Cortana Intelligence

Cortana Intelligence

大数据业务和高级分析的传输方式

Office 365

Office 365

随时随地在任何设备上工作

IoT 套件

IoT 套件

捕获并分析未使用的数据,以改善业务成果

Dynamics 365

Dynamics 365

端到端扩大、发展和转变业务

Power BI

Power BI

在几分钟内将数据转化为见解

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