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Creating a self-service bot with QnA Maker and AI

Learn how Microsoft Core Services Engineering & Operations (CSEO)—the experts who run the critical products and services that power Microsoft—created a home for their modern internal finance helpdesk to enable self-service customer requests from users, which then allow them to track status and solve issues. This example showcases the power of AI in conjunction with Microsoft QnA Maker and can be applied to any self-service or self-help portal.

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