On a weekly basis, more than 5 million people find help using Microsoft online help and documentation. Despite having more than 380,000 pages of articles, references, and tutorials, we each have our own stories of painful gaps.
Today, we’re introducing a new experiment to help, code-named Aladdin.
What is Aladdin?
Each prompt recommends contextually-relevant articles:
Click on a card for more information, and “go to original article'” to navigate to the source page in a new tab:
Ask Aladdin if you have questions – Aladdin surfaces expert responses to questions from real customers:
How does it work?
Aladdin builds a knowledge base from Azure documentation, customer comments, and visitor telemetry. Using this knowledge base, along with Azure Cognitive Services, Aladdin connects you to relevant resources and helps you get your job done faster.