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Microsoft’s recent release of new capabilities in Office 365 modernize the enterprise across meetings and voice, intelligence, and security and privacy. These new services represent the single most significant release of new enterprise value in the history of Office 365. Cloud PBX is Microsoft's cloud-hosted version of Enterprise Voice, putting call control and PBX capabilities in the Office 365 cloud with Skype for Business Online. Cloud PBX enables you to leverage Skype for Business Online to integrate voice calls with the rest of your Skype for Business investment, all while enjoying the cost savings and operational simplicity of a Microsoft hosted service.
Skype for Business Cloud PBX allows you to replace your existing PBX system with a set of features directly delivered from Office 365 and tightly integrated into the company’s cloud productivity experience. With Cloud PBX in Skype for Business online, your users can take care of basic call control tasks, such as placing and receiving calls, transferring calls, and muting and unmuting calls. Cloud PBX users can click a name in their address book, and Skype for Business places a call to that person. To enable calls between your users and people outside of your organization, Cloud PBX can be connected to the PSTN in one of two ways:
• By using Skype for Business software on-premises to connect with your existing telephony infrastructure and configure on-premises PSTN connectivity, allowing for the customer’s existing numbers and PSTN service to be used by Skype for Business Cloud PBX capability
• By using Cloud PBX with PSTN calling and assigning phone numbers to those Office 365 users using the Skype for Business admin center. You can get phone numbers from Office 365 or transfer phone numbers over to Office 365 from another service provider or carrier.
NCS is proud to participate in launching these new benefits to corporate customers, and we look forward to sharing more with your company.