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    • Am I charged for apps while they are in stopped state?

      Yes. Rates listed apply to apps in stopped state. Please delete apps that are not in use or update tier to Free to avoid charges.

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    • Are all protected instances priced the same?

      No, from a billing perspective, instances are classified into three categories based on the size of the instance. The price per protected instance depends on the categorization of the instance in the pricing table above. Note that the pr...

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    • Are Azure and SQL Database available through SPLA?

      There are currently no plans to offer Azure or SQL Database through SPLA.

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    • Are Azure reserved instances available in my region? 

      You can see if reserved instances for virtual machines are available in your region by exploring configuration and pricing information for Linux virtual machines and Windows virtual machines.

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    • Are customers required to bring their own keys to Azure when use Azure Hybrid Benefit for Windows Server?

      No. Azure Hybrid Benefit gives customers an entitlement on Azure but does not ask them to "physically move" a license key to Azure.

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    • Are data transfers over the VPN connection charged separately?

      Data transfers over the VPN connections to your on-premises sites or the internet in general are charged separately at the regular data transfer rate.

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    • Are MPN partners able to use their on-premise MPN support benefits to get access to Azure Technical support?

      Yes. MPN partners can use the same MPN benefits they have for other Microsoft products to receive Azure Technical support. To submit a new support request from the Azure Portal, in the support request’s Step 4, select "Additional Support...

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    • Are multiple SSL certificates supported?

      Yes. However, please note that SSL Connections for each certificate is billed separately. We also support SAN/UC certificates, which allow you to secure multiple domains with a single SSL certificate.

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    • Are the prices the same for all traffic routing methods?

      Yes, the prices for DNS queries and health checks are the same irrespective of the traffic routing method used.

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