Cognitive Services

Using Text Analytics in call centers

mercoledì 5 giugno 2019

Azure Cognitive Services provides Text Analytics APIs that simplify extracting information from text data using natural language processing and machine learning. These APIs wrap pre-built language processing capabilities, for example, sentiment analysis, key phrase extraction, entity recognition, and language detection.

Principal Program Manager, Azure Cognitive Services

Accelerate bot development with Bot Framework SDK and other updates

giovedì 16 maggio 2019

Conversational experiences have become the norm, whether you’re looking to track a package or to find out a store’s hours of operation. At Microsoft Build 2019, we highlighted a few customers who are building such conversational experiences using the Microsoft Bot Framework and Azure Bot Service to transform their customer experience.

Principal Program Manager, Azure Platform

LaLiga entertains millions with Azure-based conversational AI

venerdì 3 maggio 2019

For LaLiga, keeping fans entertained and engaged is a top priority. And when it comes to fans, the Spanish football league has them in droves, with approximately 1.6 billion social media followers around the world. So any time it introduces a new feature, forum, or app for fans, instant global popularity is almost guaranteed. And while this is great news for LaLiga, it also poses technical challenges—nobody wants systems crashing or going unresponsive when millions of people are trying out a fun new app.

Sports Business Development Architect