Azure support

Support options to meet your needs, whether you are getting started or already deploying business-critical workloads on Azure.

Find support, whenever you need it

Keep your Azure running smoothly with self-help resources and technical support engineers. For billing and subscription support, sign in to submit and manage your requests. For other needs, explore support options below.

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Explore plans to fit your needs

Trial, testing, and development

If you’re using Azure in a non-production environment or just trying it out, the Developer plan provides unlimited technical support during business hours.

Production workloads

When you’re running a production workload on Azure and need a fast response, get unlimited technical support, on demand, with the Standard plan.

Business-critical functions

If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative account management team, choose Professional Direct support.

Comprehensive Microsoft technology support

If you need company-wide support across Azure and other Microsoft technologies, consider Enterprise support.

Getting started

Documentation and guides

Explore getting-started guides, SDKs, tools, and documentation.

Support FAQ

Get more details about how to use a support plan.

How-to videos

Learn new features demo from Azure portal program managers in Q & A format.

Portal sign-in help

Troubleshoot issues signing into Azure.

Microsoft Learn

Explore a topic in-depth through guided paths or learn how to accomplish a specific task through individual modules.

Strengthen your cloud operations

Learn about billing

Use Azure cost management and billing features to monitor, control, and optimize your Azure investment.

Azure Service Health

Receive custom guidance and support for Azure service issues.

Azure Advisor

Get personalized recommendations to optimize your Azure resources.

SLAs

Learn about our uptime guarantees and downtime credit policies.

Community support

Engage with Microsoft engineers and Azure community experts.

Tweet at us @AzureSupport

Connect on Twitter

Knowledge Center

Search the Knowledge Center to find answers to common support questions.

Check out how Azure support accelerates customer success

Samsung reduces costs, increases reliability for smart TV services with cloud solution.

Managed services provider uses enhanced support service to ramp up cloud business.

Web sales soar 200% as Garuda takes open source e-commerce sites to Microsoft cloud.

Financial services company gains big dividends from applying best practices.

Looking for Azure DevOps support? View support options