Cognitive Services

Using Text Analytics in call centers

2019. június 5., szerda

Azure Cognitive Services provides Text Analytics APIs that simplify extracting information from text data using natural language processing and machine learning. These APIs wrap pre-built language processing capabilities, for example, sentiment analysis, key phrase extraction, entity recognition, and language detection.

Principal Program Manager, Azure Cognitive Services

Accelerate bot development with Bot Framework SDK and other updates

2019. május 16., csütörtök

Conversational experiences have become the norm, whether you’re looking to track a package or to find out a store’s hours of operation. At Microsoft Build 2019, we highlighted a few customers who are building such conversational experiences using the Microsoft Bot Framework and Azure Bot Service to transform their customer experience.

Principal Program Manager, Azure Platform

AI-first content understanding, now across more types of content for even more use cases

2019. május 3., péntek

Today, data isn’t the barrier to innovation, usable data is. Real-world information is messy and carries valuable knowledge in ways that are not readily usable and require extensive time, resources, and data science expertise to process. With Knowledge Mining, it’s our mission to close the gap between data and knowledge.

LaLiga entertains millions with Azure-based conversational AI

2019. május 3., péntek

For LaLiga, keeping fans entertained and engaged is a top priority. And when it comes to fans, the Spanish football league has them in droves, with approximately 1.6 billion social media followers around the world. So any time it introduces a new feature, forum, or app for fans, instant global popularity is almost guaranteed. And while this is great news for LaLiga, it also poses technical challenges—nobody wants systems crashing or going unresponsive when millions of people are trying out a fun new app.

Sports Business Development Architect