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SLA for Azure SQL Database

Last updated: May 2015

Web and Business Tiers

We guarantee at least 99.9% of the time customers will have connectivity between their Web or Business Microsoft Azure SQL Database and our Internet gateway.

Basic, Standard, and Premium Tiers

We guarantee at least 99.99% of the time customers will have connectivity between their Basic, Standard, or Premium Microsoft Azure SQL Database and our Internet gateway.

Version History

1.4 Last updated: July 2019

1.3 Last updated: July 2019
Release notes: Expanded SLA to include guarantees for RPO and RTO. Addition of guarantees for availability <95%.

1.2 Last updated: May 2019
Release notes: Expanded SLA to cover Business Critical, Premium, and Hyperscale tiers of SQL Database. Removed references to Web and Business Tiers, since they have been retired.

1.1 Last updated: May 2016
Release notes: Revised to reflect the general availability of Elastic Database on 5/1/2016

1.0 Last updated: May 2015