SLA for Site Recovery

Last updated: May 2015

  • For each Protected Instance configured for On-Premises-to-On-Premises Failover, we guarantee at least 99.9% availability of the Site Recovery service.
  • For each Protected Instance configured for On-Premises-to-Azure planned and unplanned Failover, we guarantee a four-hour Recovery Time Objective for unencrypted Protected Instances, and a six-hour Recovery Time Objective for encrypted Protected Instance, depending on the size of the Protected Instance.