SLA for Azure Active Directory

Last updated: June 2015

We guarantee at least 99.9% availability of the Azure Active Directory Basic and Premium services. The services are considered available in the following scenarios:

  • Users are able to login to the service, login to the Access Panel, access applications on the Access Panel and reset passwords.
  • IT administrators are able to create, read, write and delete entries in the directory or provision or de-provision users to applications in the directory.

No SLA is provided for the Free tier of Azure Active Directory.