Azure DevOps Services support

Get fast help on Azure DevOps Services questions with our virtual assistant who can find answers to your questions, provide troubleshooting steps, perform a region move for you or assist you with logging a support incident.


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Azure DevOps Documentation

Browse Azure DevOps extensive documentation.

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Get advice

Have a question? Ask the community.

Get services advice

Get on-premises advice

Submit an idea

Help us improve our products.

Submit services idea

Submit an on-premises idea

Report a bug

Having an issue? Let us know!

Report a services bug

Report an on-premises bug

Product updates

View the latest updates to Azure DevOps.

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Azure DevOps support is now included with Azure support plans! You can open support cases today via the Azure Portal and your Azure support plan SLA applies. Starting Feb 15, 2020 the Basic and Premium options below will be retired, and you’ll need an Azure subscription and support plan to create a support request.

Basic technical support

  • Mon – Fri (business hours only)
  • Response time: 8 business hours

Premium technical support

  • 24x7
  • Response time: depending on severity

Billing support

Get billing help for Azure DevOps via Azure Dashboard