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Starbucks IoT Implementation – Beyond Hardware and Software

Rolling out an IoT platform in a retail enterprise is a complex journey. There are numerous business and practical opportunities to solve for, in addition to successfully launching the hardware and software. After encountering a number of hurdles at the inception of the IoT program, the cross-functional team at Starbucks created 10 principles to guide the design and deployment of their IoT platform. Randy Carlson and Venkat Venkatakrishnan will share this IoT platform design and deployment journey through the lens of design principles