How to enable analytics for a bot or a Virtual Assistant?

Application Insights is an Azure service which enables analytics about your applications, infrastructure and network. Bot Framework can use the Application Insights telemetry to provide information about how your bot is performing, and track key metrics. The Bot Framework SDK ships with several samples that demonstrate how to add telemetry to your bot and produce reports (included).

Power BI is a business analytics services that lets you visualize your data and share insights across your organization. You can ingest data from Application Insights into live dashboards and reports.

Learn more: https://microsoft.github.io/botframework-solutions/overview/analytics/

Azure Bot Services

Related questions and answers

  • QnA Maker helps you create a bot that conversationally answers questions covered in your documentation, like an FAQ page. Learn more about how QnA Maker works

  • With Microsoft, you get powerful conversational AI and natural language understanding, open-source Bot Framework, enterprise-grade support, and complete ownership and control of your data.

  • For new conversational experiences, use Bot Framework SDK V4. Whereas customers found the dialog models in Bot Framework SDK V3 to be too rigid and constraining, Bot Framework SDK V4 is modular and extensible. It provides the foundation for bot templates and solution accelerators. If you already have Bot Framework SDK V3 bots in production, they’ll continue to work as-is for the foreseeable future. Learn more on the Bot Framework FAQ page

  • Virtual Assistant is different from Cortana, Alexa, or Google Assistant because it lets you build a virtual assistant that embodies your brand personality. It also ensures ownership of all data resulting from customer interactions across a broad range of channels.

  • The Bot Service team is always evaluating new channels and usage telemetry. You can provide suggestions for new Bot Service channels here and within GitHub repositories.

  • Azure Bot Service complies with ISO/IEC 27001:2013, ISO/IEC 27018:2014, Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act Business Associate Agreement (HIPAA BAA), Health Information Trust Alliance Common Security Framework (HITRUST), and SOC 1, SOC 2, and SOC 3.