Can I save the conversations for staff training?

Transcripts are useful to review conversation history: https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-debug-transcript.

Azure Bot Service

Related questions and answers

  • For new conversational experiences, use Bot Framework SDK V4. Whereas customers found the dialog models in Bot Framework SDK V3 to be too rigid and constraining, Bot Framework SDK V4 is modular and extensible. It provides the foundation for bot templates and solution accelerators. If you already have Bot Framework SDK V3 bots in production, they’ll continue to work as-is for the foreseeable future. Learn more on the Bot Framework FAQ page

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