Can customers use Remote Desktop Services CALs that they own as part of their volume licensing agreement to access Windows Server instances running on Azure or other service provider environments?

Effective January 1, 2014, Volume Licensing customers who have active Software Assurance on their Remote Desktop Services User CALs are entitled to Remote Desktop Services CAL extended rights, which allow use of their Remote Desktop Services User CAL with Software Assurance against a Windows Server running on Azure or other service providers’ shared server environments. This Remote Desktop Services User CAL Software Assurance benefit allows each User to access Remote Desktop Services functionality only on one shared server environment (i.e. Azure or a third-party server) in addition to accessing the respective on-premise servers. To avail this benefit, please complete and submit the License Mobility Verification form to either Azure or an Authorized Mobility Partner where the hosted graphical user interface will be running. More details are available in Appendix 2 of the Software Assurance benefit section of the Product Use Rights.

Related questions and answers

  • Managed Instance allows for scaling compute and storage independently. Customers pay for compute measured in vCores, storage and backup measured in gigabytes (GB).

    Managed Instance has two price options:

    • License included: Excludes Azure Hybrid Benefit for SQL Server . This option is for customers who choose not to apply their existing SQL Server licenses with Software Assurance to Managed Instance.
    • Base rate: Reduced price that includes Azure Hybrid Benefit for SQL Server. Customers can opt into this price by using their SQL Server licenses with Software Assurance.
  • Managed Instance is billed on a predictable, hourly rate based on the service tier, provisioned compute in vCores, provisioned storage and backup in GB per month. Backup storage up to 100 percent of your total database storage is included; beyond this, you’ll be billed in GB per month.

  • Enterprise Agreement (EA)customers can purchase Azure Standard and ProDirect technical support through their reseller or Microsoft sales representative. Developer support is not available through an EA. For customers interested in Unified or Premier Support, please work with a Microsoft sales representative.

  • Currently the virtual machines offered under the three promos will be available for on-demand deployment till October 31st, 2020. The promo virtual machines deployed before that will continue to run. However, these virtual machines will not be available for new deployments after the promo end date.

  • You get easy access to Azure Support by going online to the Azure portal and submitting a support request. Access to subscription management and billing support is included with your Microsoft Azure subscription, and technical support is provided through one of the Azure Support Plans. For step-by-step guidance for the Azure portal, see How to create an Azure support request. Alternatively, you can create and manage your support tickets programmatically using the Azure Support ticket REST API.