What are the best practices for creating a knowledge base?

Test your bot, analyze chat data, and iterate on your questions and answers over time. Learn more about creating, testing, and publishing knowledge bases with QnA Maker

Azure Bot Service

Related questions and answers

  • The Skill manifest enables Skills to be self-describing in that they communicate the name and description of a Skill, its authentication requirements if appropriate along with the discrete actions that it exposes.

    This manifest provides all the metadata required for a calling Bot to know when to trigger invoking a skill and what actions it provides. The manifest is used by the Skill command-line tool to configure a Bot to make use of a Skill.

    Learn more: https://microsoft.github.io/botframework-solutions/reference/skills/skillmanifest/

  • Examples of Power BI dashboards are provided in the Power BI Analytics sample, highlighting how to gain insights on your bot's performance and quality.

  • Azure services are pay-as-you-go: for example, per hour of compute or per a message sent. This way, you only pay for the resources you use and can cancel anytime.

  • To link accounts to a Virtual Assistant, please check out: https://microsoft.github.io/botframework-solutions/howto/virtual-assistant/linkedaccounts/

  • Bot Framework Virtual Assistant template enables you to build a conversational assistant tailored to your brand, personalized for your users, and available across a broad range of clients and devices. This template greatly simplifies the creation of a new bot project by providing basic conversational intents, Dispatch, LUIS, and QnA Maker integration, Skills, and automated ARM deployment.

    Learn more: https://microsoft.github.io/botframework-solutions/overview/virtualassistant/