Product availability is a key ingredient to ensuring a great service experience. With consumers’ expectations of the ability to purchase products when, where and how they choose, both retailers and consumer goods companies must modernize their approach to managing and maximizing inventory to ensure shelves are fully stocked with the right balance of SKUs desired by consumers. In this episode, I am joined by 3 retail and consumer goods technology experts who talk with us today about how the retail and customer goods industry is using technology and transforming the way these industries are doing business.
In this episode we cover:
The business and technologies of retailers and consumer goods
Solutions created from that technology
How Microsoft Azure helpedour Neal Analytics build a solution for their customers
Greg is VP of Alliances and Industry Strategy at Neal Analytics, a Seattle-based consulting firm and Microsoft partner that helps companies drive digital transformation through the application of machine learning and AI.
Mariya is a WW Industry Leader, Retail and Consumer Goods. She has more than 20 years of experience in retail leading strategies and initiatives across sales, operations, human resources, public relations, technology and product management.
In this episode, we speak with Kelly Goetsch, who is Chief Product Officer at commercetools. We touch on current and emerging trends in retail and hear how data-informed decisions can change a company culture.